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VulnerabilityPublished

CVE-2025-48479: freescout · Improper Enforcement of Behavioral Workflow

Affects freescoutSource CVE Database V5

0

Not known to be exploited · CVSS 8.5 High : upgrade to 1.8.180 soon.

Data as of 26 Oct 2026, 14:05 UTC

CVSS 4.0 base score
8.5High
How severe the flaw is on the 0–10 CVSS scale.
EPSS
0.3% chance of exploitation in 30 days – higher than 25% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
Patch
Available – fixed in 1.8.180
CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:H/VA:N/SC:N/SI:N/SA:N

Exploitation evidence

  1. Disclosed: evidence found.

    CVE published 30 May 2025

  2. Detectable: no evidence on record.

    No public nuclei template indexed

  3. Weaponised: no evidence on record.

    No public exploit code indexed in Metasploit or Exploit-DB

  4. Exploited in the wild: no evidence on record.

    Not in CISA KEV and no source reports exploitation

  5. Observed by OffSeq Mirage: no evidence on record.

    No attack traffic recorded by OffSeq Mirage sensors

A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 26 Oct 2026.

What to do

Upgrade freescout-help-desk/freescout to 1.8.180.

Affected software

ProductAffectedFixed in
GitHubfreescout-help-desk/freescoutpkg:github/freescout-help-desk/freescoutOther threatsAffected
  • <1.8.180
Fixed in
  • 1.8.180

Check your own hosts for these packages with threat-finder (opens in a new tab), our free open-source scanner.

AI-suggested

European organizations should immediately verify their FreeScout version and upgrade to version 1.8.180 or later where the vulnerability is patched. If immediate upgrade is not feasible, restrict access to the FreeScout instance to trusted administrators only, minimizing the risk of privilege escalation or misuse. Implement strict access controls and monitor user activities for suspicious behavior, especially any attempts to manipulate translation management features. Regularly back up FreeScout data and configuration to enable recovery in case of directory deletion. Conduct security audits on all third-party packages integrated with FreeScout to identify similar input validation issues. Additionally, consider deploying application-layer firewalls or runtime application self-protection (RASP) tools to detect and block malicious input patterns targeting directory deletion. Finally, maintain awareness of updates from FreeScout and related packages to promptly apply future security patches.

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the laravel-translation-manager package does not correctly validate user input, enabling the deletion of any directory, given sufficient access rights. This issue has been patched in version 1.8.180.

References

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