CVE-2025-48484: freescout · Cross-site Scripting
Affects freescoutSource CVE Database V5
Not known to be exploited · CVSS 4.6 Medium : upgrade to 1.8.178 when convenient.
Data as of 26 Oct 2026, 06:26 UTC
- EPSS
- 0.2% chance of exploitation in 30 days – higher than 17% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
- Patch
- Available – fixed in 1.8.178
CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:N/SA:NExploitation evidence
Disclosed: evidence found.
CVE published 30 May 2025
Detectable: no evidence on record.
No public nuclei template indexed
Weaponised: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors
A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 2026-10-26.
What to do
Upgrade freescout-help-desk/freescout to 1.8.178.
Affected software
| Product | Affected | Fixed in |
|---|---|---|
GitHubfreescout-help-desk/freescoutpkg:github/freescout-help-desk/freescoutOther threats | Affected
| Fixed in
|
Check your own hosts for these packages with threat-finder (opens in a new tab), our free open-source scanner.
AI-suggested
European organizations should immediately verify their FreeScout version and upgrade to version 1.8.178 or later to apply the official patch. Beyond patching, administrators should implement Content Security Policy (CSP) headers to restrict the execution of unauthorized scripts and reduce the impact of potential XSS attacks. Input validation and output encoding should be enforced at the application level, especially for user-generated content in conversations. Organizations should also conduct regular security audits and penetration testing focusing on web application vulnerabilities. User awareness training is recommended to reduce the risk of social engineering attacks that may leverage XSS payloads. Additionally, monitoring web server logs and application behavior for unusual activity related to conversation POST requests can help detect exploitation attempts early.
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data in the conversation POST data body. This issue has been patched in version 1.8.178.