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CVE-2025-48484VulnerabilityPublished

CVE-2025-48484: freescout · Cross-site Scripting

Affects freescoutSource CVE Database V5

0

Not known to be exploited · CVSS 4.6 Medium : upgrade to 1.8.178 when convenient.

Data as of 26 Oct 2026, 06:26 UTC

CVSS 4.0 base score
4.6Medium
How severe the flaw is on the 0–10 CVSS scale.
EPSS
0.2% chance of exploitation in 30 days – higher than 17% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
Patch
Available – fixed in 1.8.178
CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:N/SA:N

Exploitation evidence

  1. Disclosed: evidence found.

    CVE published 30 May 2025

  2. Detectable: no evidence on record.

    No public nuclei template indexed

  3. Weaponised: no evidence on record.

    No public exploit code indexed in Metasploit or Exploit-DB

  4. Exploited in the wild: no evidence on record.

    Not in CISA KEV and no source reports exploitation

  5. Observed by OffSeq Mirage: no evidence on record.

    No attack traffic recorded by OffSeq Mirage sensors

A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 2026-10-26.

What to do

Upgrade freescout-help-desk/freescout to 1.8.178.

Affected software

ProductAffectedFixed in
GitHubfreescout-help-desk/freescoutpkg:github/freescout-help-desk/freescoutOther threatsAffected
  • <1.8.178
Fixed in
  • 1.8.178

Check your own hosts for these packages with threat-finder (opens in a new tab), our free open-source scanner.

AI-suggested

European organizations should immediately verify their FreeScout version and upgrade to version 1.8.178 or later to apply the official patch. Beyond patching, administrators should implement Content Security Policy (CSP) headers to restrict the execution of unauthorized scripts and reduce the impact of potential XSS attacks. Input validation and output encoding should be enforced at the application level, especially for user-generated content in conversations. Organizations should also conduct regular security audits and penetration testing focusing on web application vulnerabilities. User awareness training is recommended to reduce the risk of social engineering attacks that may leverage XSS payloads. Additionally, monitoring web server logs and application behavior for unusual activity related to conversation POST requests can help detect exploitation attempts early.

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data in the conversation POST data body. This issue has been patched in version 1.8.178.

References

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