CVE-2025-48487: freescout · Cross-site Scripting
Affects freescoutSource CVE Database V5
Not known to be exploited · CVSS 6.0 Medium : upgrade to 1.8.180 when convenient.
Data as of 26 Oct 2026, 06:26 UTC
- EPSS
- 0.2% chance of exploitation in 30 days – higher than 17% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
- Patch
- Available – fixed in 1.8.180
CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:P/VC:N/VI:N/VA:N/SC:H/SI:N/SA:NExploitation evidence
Disclosed: evidence found.
CVE published 30 May 2025
Detectable: no evidence on record.
No public nuclei template indexed
Weaponised: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors
A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 2026-10-26.
What to do
Upgrade freescout-help-desk/freescout to 1.8.180.
Affected software
| Product | Affected | Fixed in |
|---|---|---|
GitHubfreescout-help-desk/freescoutpkg:github/freescout-help-desk/freescoutOther threats | Affected
| Fixed in
|
Check your own hosts for these packages with threat-finder (opens in a new tab), our free open-source scanner.
AI-suggested
European organizations should immediately upgrade FreeScout installations to version 1.8.180 or later, where the vulnerability is patched. Until upgrading, administrators should restrict access to translation management interfaces to trusted personnel only and implement strict input validation and sanitization on any user-supplied content related to translations or flash messages. Employing Content Security Policy (CSP) headers can help mitigate the impact of XSS by restricting script execution sources. Regularly audit and monitor logs for unusual activities related to flash message generation or translation inputs. Additionally, educate users about the risks of interacting with unexpected or suspicious flash messages. Network-level protections such as web application firewalls (WAFs) can be configured to detect and block common XSS payloads targeting FreeScout. Finally, implement multi-factor authentication (MFA) for user accounts to reduce the risk of session hijacking consequences.
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, when creating a translation of a phrase that appears in a flash-message after a completed action, it is possible to inject a payload to exploit XSS vulnerability. This issue has been patched in version 1.8.180.