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CVE-2025-48487VulnerabilityPublished

CVE-2025-48487: freescout · Cross-site Scripting

Affects freescoutSource CVE Database V5

0

Not known to be exploited · CVSS 6.0 Medium : upgrade to 1.8.180 when convenient.

Data as of 26 Oct 2026, 06:26 UTC

CVSS 4.0 base score
6.0Medium
How severe the flaw is on the 0–10 CVSS scale.
EPSS
0.2% chance of exploitation in 30 days – higher than 17% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
Patch
Available – fixed in 1.8.180
CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:P/VC:N/VI:N/VA:N/SC:H/SI:N/SA:N

Exploitation evidence

  1. Disclosed: evidence found.

    CVE published 30 May 2025

  2. Detectable: no evidence on record.

    No public nuclei template indexed

  3. Weaponised: no evidence on record.

    No public exploit code indexed in Metasploit or Exploit-DB

  4. Exploited in the wild: no evidence on record.

    Not in CISA KEV and no source reports exploitation

  5. Observed by OffSeq Mirage: no evidence on record.

    No attack traffic recorded by OffSeq Mirage sensors

A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 2026-10-26.

What to do

Upgrade freescout-help-desk/freescout to 1.8.180.

Affected software

ProductAffectedFixed in
GitHubfreescout-help-desk/freescoutpkg:github/freescout-help-desk/freescoutOther threatsAffected
  • <1.8.180
Fixed in
  • 1.8.180

Check your own hosts for these packages with threat-finder (opens in a new tab), our free open-source scanner.

AI-suggested

European organizations should immediately upgrade FreeScout installations to version 1.8.180 or later, where the vulnerability is patched. Until upgrading, administrators should restrict access to translation management interfaces to trusted personnel only and implement strict input validation and sanitization on any user-supplied content related to translations or flash messages. Employing Content Security Policy (CSP) headers can help mitigate the impact of XSS by restricting script execution sources. Regularly audit and monitor logs for unusual activities related to flash message generation or translation inputs. Additionally, educate users about the risks of interacting with unexpected or suspicious flash messages. Network-level protections such as web application firewalls (WAFs) can be configured to detect and block common XSS payloads targeting FreeScout. Finally, implement multi-factor authentication (MFA) for user accounts to reduce the risk of session hijacking consequences.

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, when creating a translation of a phrase that appears in a flash-message after a completed action, it is possible to inject a payload to exploit XSS vulnerability. This issue has been patched in version 1.8.180.

References

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