CVE-2025-48488: freescout · Cross-site Scripting
Affects freescoutSource CVE Database V5
Not known to be exploited · CVSS 4.6 Medium : upgrade to 1.8.180 when convenient.
Data as of 26 Oct 2026, 17:16 UTC
- EPSS
- 0.2% chance of exploitation in 30 days – higher than 19% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
- Patch
- Available – fixed in 1.8.180
CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:N/SA:NExploitation evidence
Disclosed: evidence found.
CVE published 30 May 2025
Detectable: no evidence on record.
No public nuclei template indexed
Weaponised: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors
A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 26 Oct 2026.
What to do
Upgrade freescout-help-desk/freescout to 1.8.180.
Affected software
| Product | Affected | Fixed in |
|---|---|---|
GitHubfreescout-help-desk/freescoutpkg:github/freescout-help-desk/freescoutOther threats | Affected
| Fixed in
|
Check your own hosts for these packages with threat-finder (opens in a new tab), our free open-source scanner.
AI-suggested
European organizations should immediately verify their FreeScout version and upgrade to version 1.8.180 or later to apply the official patch. Additionally, ensure that the .htaccess file is present and correctly configured to prevent unauthorized file uploads. Implement strict file upload validation and sanitization on the server side to block malicious HTML or script files. Employ Content Security Policy (CSP) headers to restrict the execution of unauthorized scripts in browsers accessing the help desk portal. Regularly audit and monitor web server directories for unexpected file deletions or uploads. Educate users about the risks of interacting with suspicious links or files, as user interaction is required for exploitation. Finally, integrate FreeScout patch management into the organization's broader vulnerability management program to ensure timely updates.
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, deleting the file .htaccess allows an attacker to upload an HTML file containing malicious JavaScript code to the server, which can result in a Cross-Site Scripting (XSS) vulnerability. This issue has been patched in version 1.8.180.