CVE-2025-54562 is a vulnerability identified in the Application Server of Desktop Alert PingAlert, specifically versions 6.1.0.11 to 6.1.1.2. The issue stems from improper error handling, classified under CWE-209, where stack traces are exposed to users or attackers. This exposure allows an attacker with network access and low privileges (PR:L) to obtain technical details about the server environment without requiring user interaction (UI:N). The vulnerability has a CVSS v3.1 base score of 4.3, indicating a medium severity level. The attack vector is network-based (AV:N), and the scope remains unchanged (S:U), meaning the vulnerability affects only the vulnerable component without impacting other system components. The confidentiality impact is limited to information disclosure (C:L), with no impact on integrity (I:N) or availability (A:N). Although no public exploits are currently known, the leakage of stack traces can provide attackers with valuable insights into the server’s internal workings, potentially aiding in crafting more sophisticated attacks or identifying other vulnerabilities. The absence of patches at the time of publication necessitates cautious handling and monitoring. The vulnerability is particularly relevant for organizations relying on Desktop Alert PingAlert for critical communication, as information disclosure could undermine operational security.

For European organizations, the primary impact of CVE-2025-54562 is the potential leakage of sensitive technical information through stack traces, which could facilitate reconnaissance and subsequent targeted attacks. While the vulnerability does not directly compromise data integrity or system availability, the disclosed information might reveal configuration details, software versions, or internal logic that attackers can exploit. Organizations in sectors such as emergency services, healthcare, and critical infrastructure that use Desktop Alert PingAlert for real-time notifications could face increased risk if attackers leverage this information to escalate privileges or disrupt services. The medium severity rating suggests that while the immediate risk is moderate, the vulnerability could serve as a stepping stone for more damaging exploits. Additionally, the lack of patches means organizations must rely on compensating controls, increasing operational overhead and risk exposure until remediation is available.

1. Restrict network access to the Desktop Alert PingAlert Application Server to trusted IP addresses and internal networks only, minimizing exposure to potential attackers. 2. Implement strict access controls and ensure that only authorized personnel have low-privilege access to the application server. 3. Monitor application logs and network traffic for unusual error messages or stack trace disclosures that could indicate exploitation attempts. 4. Disable detailed error messages or stack trace outputs in production environments if configurable, to prevent information leakage. 5. Engage with the software vendor to obtain timely patches or updates addressing this vulnerability and apply them promptly once available. 6. Conduct regular security assessments and penetration tests focusing on error handling and information disclosure vulnerabilities. 7. Educate system administrators and developers on secure error handling practices to avoid similar issues in future deployments. 8. Use web application firewalls (WAFs) or intrusion detection/prevention systems (IDS/IPS) to detect and block attempts to trigger error disclosures.