CVE-2025-62182 is a vulnerability classified under CWE-434 (Unrestricted Upload of File with Dangerous Type) affecting Pegasystems Pega Infinity, specifically versions 8.7.0 through 25.1.0. The vulnerability allows a privileged user to upload files without sufficient validation or restrictions on file types, potentially enabling the introduction of malicious files into the system. The attack vector is network-based, requiring no user interaction, and the attacker must have privileged access, which limits the scope but still poses a significant risk. The vulnerability impacts the integrity of the system by allowing unauthorized or malicious files to be introduced, which could lead to further exploitation such as code execution or data manipulation if combined with other vulnerabilities or misconfigurations. The CVSS 4.0 vector indicates no impact on confidentiality or availability, but a limited impact on integrity. No known exploits have been reported in the wild as of now, but the presence of this vulnerability in a widely used customer service framework makes it a concern for organizations relying on Pega Infinity for critical business operations. The lack of available patches at the time of reporting necessitates immediate attention to mitigation strategies to reduce risk exposure.

For European organizations, this vulnerability could lead to the introduction of malicious files within critical customer service platforms, potentially disrupting business processes or enabling further attacks such as privilege escalation or lateral movement if attackers leverage the uploaded files. The impact is primarily on data integrity, which could affect the accuracy and trustworthiness of customer service operations and related data processing. Organizations in sectors such as finance, telecommunications, and public services that use Pega Infinity may face operational risks and reputational damage if exploited. Although exploitation requires privileged access, insider threats or compromised privileged accounts could facilitate attacks. The medium severity rating suggests moderate risk, but the potential for chained attacks increases the threat level. The absence of known exploits reduces immediate risk but should not lead to complacency.

European organizations should implement strict file upload validation controls, including whitelisting allowed file types and scanning uploaded files for malware. Access to file upload functionality should be restricted to the minimum necessary privileged users, and multi-factor authentication should be enforced for these accounts to reduce the risk of credential compromise. Monitoring and logging of file upload activities should be enhanced to detect anomalous behavior promptly. Network segmentation can limit the impact of any malicious files uploaded. Until official patches are released, organizations should consider disabling or restricting file upload features where feasible or applying virtual patching via web application firewalls (WAFs) to block suspicious upload attempts. Regular security training for privileged users on the risks of file uploads and secure handling practices is also recommended.