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CVE-2026-0542VulnerabilityPublished

CVE-2026-0542: ServiceNow AI Platform · Improper Isolation or Compartmentalization

Affects ServiceNow AI PlatformSource CVE Database V5

0

Not known to be exploited · CVSS 9.2 Critical · fixed in Zurich Patch 5 : patch ServiceNow AI Platform as a priority.

Data as of 25 Oct 2026, 19:02 UTC

CVSS 4.0 base score
9.2Critical
How severe the flaw is on the 0–10 CVSS scale.
EPSS
0.6% chance of exploitation in 30 days – higher than 51% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
Patch
Available – fixed in Zurich Patch 5, Zurich Patch 4 Hot Fix 3b, Yokohama Patch 12 +2
CVSS:4.0/AV:N/AC:H/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N

Exploitation evidence

  1. Disclosed: evidence found.

    CVE published 25 Feb 2026

  2. Detectable: no evidence on record.

    No public nuclei template indexed

  3. Weaponised: no evidence on record.

    No public exploit code indexed in Metasploit or Exploit-DB

  4. Exploited in the wild: no evidence on record.

    Not in CISA KEV and no source reports exploitation

  5. Observed by OffSeq Mirage: no evidence on record.

    No attack traffic recorded by OffSeq Mirage sensors

A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 2026-10-25.

What to do

Upgrade to a fixed release listed under Affected software.

Affected software

ProductAffectedFixed in
ServiceNowServiceNow AI PlatformAffected
  • =0
Fixed in
  • Zurich Patch 5
  • Zurich Patch 4 Hot Fix 3b
  • Yokohama Patch 12
  • Yokohama Patch 10 Hot Fix 1b
  • Xanadu Patch 11 Hot Fix 1a

AI-suggested

Organizations should immediately verify their ServiceNow AI Platform deployment version and apply the latest security updates or patches provided by ServiceNow. For hosted instances, confirm that ServiceNow has applied the security update. For self-hosted environments, coordinate with ServiceNow partners or support to obtain and deploy the relevant hotfixes. Additionally, implement network segmentation and strict access controls to limit exposure of ServiceNow instances to untrusted networks. Monitor logs and network traffic for unusual activity related to the ServiceNow platform. Employ application-layer firewalls or intrusion detection/prevention systems to detect anomalous requests targeting the AI platform. Regularly review and update incident response plans to include scenarios involving ServiceNow compromise. Finally, maintain an up-to-date asset inventory to ensure all instances are accounted for and patched.

Description

ServiceNow has addressed a remote code execution vulnerability that was identified in the ServiceNow AI platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to execute code within the ServiceNow Sandbox. ServiceNow addressed this vulnerability by deploying a security update to hosted instances. Relevant security updates also have been provided to ServiceNow self-hosted customers and partners. Further, the vulnerability is addressed in the listed patches and hot fixes. While we are not currently aware of exploitation against customer instances, we recommend customers promptly apply appropriate updates or upgrade if they have not already done so.

References

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