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CVE-2026-0736: CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') in collectchat Chatbot for WordPress by Collect.chat ⚡️

0
Medium
VulnerabilityCVE-2026-0736cvecve-2026-0736cwe-79
Published: Sat Feb 14 2026 (02/14/2026, 06:42:36 UTC)
Source: CVE Database V5
Vendor/Project: collectchat
Product: Chatbot for WordPress by Collect.chat ⚡️

Description

The Chatbot for WordPress by Collect.chat plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the '_inpost_head_script[synth_header_script]' post meta field in all versions up to, and including, 2.4.8 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with Contributor-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page.

AI-Powered Analysis

AILast updated: 02/14/2026, 07:08:15 UTC

Technical Analysis

CVE-2026-0736 identifies a stored Cross-Site Scripting (XSS) vulnerability in the Chatbot for WordPress by Collect.chat plugin, versions up to and including 2.4.8. The vulnerability is located in the handling of the '_inpost_head_script[synth_header_script]' post meta field, where insufficient input sanitization and output escaping allow authenticated users with Contributor-level permissions or higher to inject arbitrary JavaScript code. This malicious code is stored persistently and executed in the context of any user who accesses the compromised page, potentially leading to session hijacking, credential theft, or unauthorized actions performed on behalf of the user. The vulnerability requires no user interaction beyond visiting the infected page but does require the attacker to have some authenticated access, limiting exploitation to insiders or compromised accounts. The CVSS 3.1 base score of 6.4 reflects the medium severity, with network attack vector, low attack complexity, privileges required, no user interaction, and a scope change due to the impact on other users. No public exploits are currently known, but the vulnerability poses a risk to websites using this plugin, especially those with multiple contributors or public-facing content where visitors may be exposed. The lack of a patch link suggests that a fix may not yet be available, emphasizing the need for interim mitigations. The vulnerability falls under CWE-79, which covers improper neutralization of input during web page generation, a common and impactful web security issue.

Potential Impact

For European organizations, this vulnerability could lead to significant risks including unauthorized access to user sessions, theft of sensitive information, and potential defacement or manipulation of website content. Organizations relying on the Collect.chat WordPress plugin for customer interaction or lead generation may face reputational damage if attackers exploit this flaw to deliver malicious payloads to site visitors. The requirement for Contributor-level access limits external exploitation but raises concerns about insider threats or compromised accounts within organizations. Given the widespread use of WordPress across Europe, especially in sectors like e-commerce, media, and public services, the vulnerability could affect a broad range of entities. Exploitation could disrupt business operations, lead to data breaches under GDPR regulations, and incur financial penalties. The persistent nature of stored XSS means that once injected, malicious scripts can affect multiple users over time, increasing the potential impact. The absence of known exploits in the wild currently reduces immediate risk but does not eliminate the threat, especially as attackers often develop exploits after public disclosure.

Mitigation Recommendations

European organizations should immediately audit their WordPress installations to identify the use of the Collect.chat plugin and verify the version in use. Until an official patch is released, restrict Contributor-level access strictly to trusted users and implement enhanced monitoring of user activities related to post meta fields. Employ Web Application Firewalls (WAFs) with custom rules to detect and block suspicious script injections targeting the '_inpost_head_script[synth_header_script]' field. Utilize Content Security Policy (CSP) headers to limit the execution of unauthorized scripts on affected pages. Regularly scan websites for injected scripts using automated tools or manual code reviews. Educate content contributors about the risks of injecting untrusted code and enforce strict input validation policies. Once a patch becomes available, prioritize its deployment across all affected systems. Additionally, consider isolating or disabling the vulnerable plugin if it is not critical to operations. Maintain comprehensive backups and incident response plans to quickly remediate any successful exploitation.

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Technical Details

Data Version
5.2
Assigner Short Name
Wordfence
Date Reserved
2026-01-08T16:04:12.471Z
Cvss Version
3.1
State
PUBLISHED

Threat ID: 69901aebc9e1ff5ad8689326

Added to database: 2/14/2026, 6:49:15 AM

Last enriched: 2/14/2026, 7:08:15 AM

Last updated: 2/20/2026, 10:25:24 PM

Views: 32

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