CVE-2026-39384: freescout · Insecure Direct Object Reference
Affects freescoutSource CVE Database V5
Not known to be exploited · CVSS 7.6 High : upgrade to 1.8.212 soon.
Data as of 30 Oct 2026, 06:59 UTC
- EPSS
- 0.2% chance of exploitation in 30 days – higher than 14% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
- Patch
- Available – fixed in 1.8.212
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:LExploitation evidence
Disclosed: evidence found.
CVE published 7 Apr 2026
Detectable: no evidence on record.
No public nuclei template indexed
Weaponized: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors
A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 29 Oct 2026.
What to do
Upgrade freescout and freescout-help-desk/freescout to 1.8.212.
Affected software
| Product | Affected | Fixed in |
|---|---|---|
| freescout-help-deskfreescout | Affected
| Fixed in
|
GitHubfreescout-help-desk/freescoutpkg:github/freescout-help-desk/freescoutOther threats | Affected
| Fixed in
|
Check your own hosts for these packages with threat-finder (opens in a new tab), our free open-source scanner.
AI-suggested
Upgrade FreeScout to version 1.8.212 or later, where this vulnerability is fixed.
Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.212, FreeScout does not take the limit_user_customer_visibility parameter into account when merging customers. This vulnerability is fixed in 1.8.212.