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VulnerabilityPublished

CVE-2026-48188: OTRS · Improper Input Validation

Affects OTRSSource CVE Database V5

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Not known to be exploited · CVSS 9.1 Critical · patch available : patch OTRS as a priority.

Data as of 30 Oct 2026, 11:52 UTC

CVSS 3.1 base score
9.1Critical
How severe the flaw is on the 0–10 CVSS scale.
EPSS
0.7% chance of exploitation in 30 days – higher than 54% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
Patch
Available
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

Exploitation evidence

  1. Disclosed: evidence found.

    CVE published 1 Jun 2026

  2. Detectable: no evidence on record.

    No public nuclei template indexed

  3. Weaponized: evidence found.

    Public exploit code: GitHub proofs of concept

  4. Exploited in the wild: no evidence on record.

    Not in CISA KEV and no source reports exploitation

  5. Observed by OffSeq Mirage: no evidence on record.

    No attack traffic recorded by OffSeq Mirage sensors

A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), GitHub proofs of concept, the Metasploit, Exploit-DB and nuclei-templates index as of 30 Oct 2026.

What to do

Affected software

ProductAffectedFixed in
OTRS AGOTRSAffected
  • >=7.0.0 <7.1.0 – >=2025.0.0 <2026.0.0
  • >=2026.x <=2026.3.x
5 affected builds
Fixed in–
OTRS AG((OTRS)) Community EditionAffected
  • =>=6.0.0 <7.0.0
Fixed in–

AI-suggested

If you cannot patch yet, organizations should review their MySQL/MariaDB server configurations, particularly the NO_BACKSLASH_ESCAPES SQL mode, as this mode is a prerequisite for exploitation. No official patches or temporary fixes have been announced at this time.

Description

An improper Input Validation vulnerability in OTRS or ((OTRS)) Community Edition database layer module allows an unauthenticated SQL injection which can lead to an authentication bypass. This issue only affects the system if the MySQL/MariaDB server is configured with the NO_BACKSLASH_ESCAPES SQL mode. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X * (OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

References

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