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Fake booking.com service website gathering PII including passport

Low
Published: Fri Aug 23 2024 (08/23/2024, 00:00:00 UTC)
Source: CIRCL
Vendor/Project: type
Product: osint

Description

Fake booking.com service website gathering PII including passport

AI-Powered Analysis

AILast updated: 07/02/2025, 07:27:46 UTC

Technical Analysis

This threat involves a fraudulent website impersonating the legitimate booking.com service, designed to collect personally identifiable information (PII) from unsuspecting users. The fake site specifically targets sensitive data, including passports, which are critical identity documents. This type of campaign falls under social engineering and identity theft tactics, aiming to deceive users into submitting their personal details under the guise of a trusted hospitality service. The campaign is categorized as low severity by the source, with a 50% certainty level, indicating moderate confidence in the threat's existence and impact. The attack leverages the hospitality sector's reliance on online booking platforms, exploiting user trust to harvest data that can be used for identity fraud, unauthorized access, or further targeted attacks. Although no direct exploits or vulnerabilities in software are involved, the threat exploits human factors and the lack of user vigilance. The absence of affected software versions and patch links confirms this is a social engineering campaign rather than a technical vulnerability. The threat level is moderate (3 out of an unspecified scale), and the campaign is ongoing or perpetual in nature, as indicated by the OSINT lifetime tag. The MITRE ATT&CK patterns associated include identifying people of interest, conducting social engineering, and identifying sensitive personnel information, highlighting the campaign's focus on reconnaissance and data collection for potential follow-up attacks.

Potential Impact

For European organizations, especially those in the hospitality sector, this threat poses significant risks related to data privacy and regulatory compliance. The collection of PII, including passports, can lead to identity theft, financial fraud, and reputational damage. Organizations may face legal consequences under GDPR for failing to protect customer data or for being indirectly involved in facilitating data theft through inadequate user education or insufficient website monitoring. Additionally, compromised customer data can be leveraged for further phishing campaigns, targeted social engineering attacks, or unauthorized access to corporate systems if credentials are reused. The impact extends beyond individual victims to the organizations themselves, potentially resulting in loss of customer trust, financial penalties, and operational disruptions. The low technical severity does not diminish the potential for significant business and privacy harm, particularly given the sensitivity of the data targeted.

Mitigation Recommendations

European organizations should implement multi-layered defenses against such social engineering campaigns. Specific measures include: 1) Enhancing user awareness through targeted training programs that educate customers and employees about phishing and fake websites, emphasizing verification of URLs and the dangers of submitting sensitive documents online. 2) Deploying advanced web filtering and threat intelligence solutions to detect and block access to known fraudulent domains impersonating booking.com or similar services. 3) Collaborating with domain registrars and hosting providers to identify and take down fake websites promptly. 4) Implementing strong authentication mechanisms on legitimate booking platforms, such as multi-factor authentication (MFA), to reduce the risk of account compromise even if credentials are leaked. 5) Monitoring for unusual data submission patterns or spikes in passport data requests that could indicate fraudulent activity. 6) Encouraging customers to report suspicious websites and providing clear communication channels for verification. 7) Regularly auditing and updating incident response plans to include social engineering and data theft scenarios. These targeted actions go beyond generic advice by focusing on proactive detection, user education, and rapid takedown of fraudulent infrastructure.

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Technical Details

Threat Level
3
Analysis
0
Original Timestamp
1724404100

Threat ID: 682acdbebbaf20d303f0c2f1

Added to database: 5/19/2025, 6:20:46 AM

Last enriched: 7/2/2025, 7:27:46 AM

Last updated: 8/12/2025, 7:29:27 PM

Views: 14

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