Skip to main content
CVE-2026-93483VulnerabilityPublished Updated

Otrs2:

Affects otrs2Source GCVE Database

0
Authoritative record:CVE-2026-93483· Critical 9.5

Not known to be exploited · CVSS 9.5 Critical.

Data as of 28 Oct 2026, 22:28 UTC

CVSS 4.0 base score
9.5Critical
How severe the flaw is on the 0–10 CVSS scale.
CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:L/SC:H/SI:H/SA:L/AU:Y/R:U/RE:L/U:Red

Exploitation evidence

  1. Disclosed: evidence found.

    CVE published 15 Oct 2026

  2. Detectable: no evidence on record.

    No public nuclei template indexed

  3. Weaponised: no evidence on record.

    No public exploit code indexed in Metasploit or Exploit-DB

  4. Exploited in the wild: no evidence on record.

    Not in CISA KEV and no source reports exploitation

  5. Observed by OffSeq Mirage: no evidence on record.

    No attack traffic recorded by OffSeq Mirage sensors

A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 26 Oct 2026.

What to do

Affected software

ProductAffectedFixed in
Ubuntu 26.10znunypkg:deb/ubuntu/znuny?arch=source&distro=stonkingOther threatsAffected
  • 6.5.18-1 – 6.5.23-1
5 affected builds
Fixed in–
Ubuntu 26.04 LTSznunypkg:deb/ubuntu/znuny?arch=source&distro=resoluteOther threatsAffected
  • =6.5.15-2
  • =6.5.18-1
Fixed in–
Ubuntu 24.04 LTSznunypkg:deb/ubuntu/znuny?arch=source&distro=nobleOther threatsAffected
  • 6.5.3-1 – 6.5.6-1
4 affected builds
Fixed in–
Ubuntu 22.04 LTSotrs2pkg:deb/ubuntu/otrs2?arch=source&distro=jammyOther threatsAffected
  • 6.0.32-6 – 6.2.2-2
4 affected builds
Fixed in–
Ubuntu 20.04 LTSotrs2pkg:deb/ubuntu/otrs2?arch=source&distro=focalOther threatsAffected
  • 6.0.20-1 – 6.0.26-1
7 affected builds
Fixed in–
Ubuntu 18.04 LTSotrs2pkg:deb/ubuntu/otrs2?arch=source&distro=bionicOther threatsAffected
  • 5.0.23-1 – 6.0.5-1
7 affected builds
Fixed in–

Check your own hosts for these packages with threat-finder (opens in a new tab), our free open-source scanner.

Description

In Znuny through 7.3.6, an attacker can bypass specific standard login procedures and gain unauthorized access to sensitive system functions by manipulating a specific HTTP request header. Because the application incorrectly trusts this header, an attacker can impersonate any user, including administrators, without requiring a password. This grants full access to confidential data and system controls. More specifically, the HTTPBasicAuth modules for the agent (Kernel::System::Auth::HTTPBasicAuth) and customer (Kernel::System::CustomerAuth::HTTPBasicAuth) interfaces read the username to log in not only from $ENV{REMOTE_USER} (set by the web server after successful authentication), but also, as a fallback, from $ENV{HTTP_REMOTE_USER}, which is populated directly from an attacker-controllable "Remote-User" request header. On systems where HTTPBasicAuth was configured as the authentication backend, this allowed an attacker to log in as any existing user by sending a request with a forged Remote-User header, without providing any credentials.

References

Community reviews

Loading reviews…