CVE-2025-13657: CWE-352 Cross-Site Request Forgery (CSRF) in helpdeskcom HelpDesk Contact Form
The HelpDesk contact form plugin for WordPress is vulnerable to Cross-Site Request Forgery in all versions up to, and including, 1.1.5. This is due to missing or incorrect nonce validation on the handle_query_args() function. This makes it possible for unauthenticated attackers to update the plugin's license ID and contact form ID settings via a forged request granted they can trick a site administrator into performing an action such as clicking on a link.
AI Analysis
Technical Summary
CVE-2025-13657 is a CSRF vulnerability affecting the HelpDesk Contact Form WordPress plugin through version 1.1.5. The issue is caused by missing or incorrect nonce validation in the handle_query_args() function, which allows unauthenticated attackers to modify sensitive plugin settings by leveraging an administrator's interaction with a crafted request. This vulnerability does not require privileges but does require user interaction (UI:R). The CVSS vector indicates network attack vector, low attack complexity, no privileges required, user interaction required, unchanged scope, no confidentiality or availability impact, and low integrity impact.
Potential Impact
An attacker can cause unauthorized changes to the plugin's license ID and contact form ID settings by tricking an administrator into clicking a malicious link. This could lead to potential misconfiguration or misuse of the plugin settings. There is no direct confidentiality or availability impact reported, and no known exploits in the wild have been documented.
Mitigation Recommendations
Patch status is not yet confirmed — check the vendor advisory for current remediation guidance. Until an official fix is released, administrators should avoid interacting with untrusted links and consider disabling or restricting access to the affected plugin settings. Monitoring for updates from the vendor or plugin maintainers is recommended to apply any forthcoming patches promptly.
CVE-2025-13657: CWE-352 Cross-Site Request Forgery (CSRF) in helpdeskcom HelpDesk Contact Form
Description
The HelpDesk contact form plugin for WordPress is vulnerable to Cross-Site Request Forgery in all versions up to, and including, 1.1.5. This is due to missing or incorrect nonce validation on the handle_query_args() function. This makes it possible for unauthenticated attackers to update the plugin's license ID and contact form ID settings via a forged request granted they can trick a site administrator into performing an action such as clicking on a link.
AI-Powered Analysis
Machine-generated threat intelligence
Technical Analysis
CVE-2025-13657 is a CSRF vulnerability affecting the HelpDesk Contact Form WordPress plugin through version 1.1.5. The issue is caused by missing or incorrect nonce validation in the handle_query_args() function, which allows unauthenticated attackers to modify sensitive plugin settings by leveraging an administrator's interaction with a crafted request. This vulnerability does not require privileges but does require user interaction (UI:R). The CVSS vector indicates network attack vector, low attack complexity, no privileges required, user interaction required, unchanged scope, no confidentiality or availability impact, and low integrity impact.
Potential Impact
An attacker can cause unauthorized changes to the plugin's license ID and contact form ID settings by tricking an administrator into clicking a malicious link. This could lead to potential misconfiguration or misuse of the plugin settings. There is no direct confidentiality or availability impact reported, and no known exploits in the wild have been documented.
Mitigation Recommendations
Patch status is not yet confirmed — check the vendor advisory for current remediation guidance. Until an official fix is released, administrators should avoid interacting with untrusted links and consider disabling or restricting access to the affected plugin settings. Monitoring for updates from the vendor or plugin maintainers is recommended to apply any forthcoming patches promptly.
Technical Details
- Data Version
- 5.2
- Assigner Short Name
- Wordfence
- Date Reserved
- 2025-11-25T15:28:19.206Z
- Cvss Version
- 3.1
- State
- PUBLISHED
Threat ID: 695e0293a55ed4ed9984d529
Added to database: 1/7/2026, 6:52:03 AM
Last enriched: 4/9/2026, 4:33:53 PM
Last updated: 5/8/2026, 4:37:55 PM
Views: 110
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