CVE-2025-31993VulnerabilityPublished 12 Oct 2025Updated 14 Oct 2025

CVE-2025-31993: HCL Software Unica Centralized Offer Management · Server-Side Request Forgery (SSRF)

Affects HCL Software Unica Centralized Offer ManagementSource CVE Database V5

Not known to be exploited · CVSS 3.5 Low.

Data as of 26 Oct 2026, 06:26 UTC

CVSS 3.1 base score

3.5Low

How severe the flaw is on the 0–10 CVSS scale.

EPSS: 0.2% chance of exploitation in 30 days – higher than 14% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.

CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:N/A:L

Attack Vector: Network
Attack Complexity: Low
Privileges Required: High
User Interaction: Required
Scope: Unchanged
Confidentiality: Low
Integrity: None
Availability: Low

Bold values are the worst case: easiest to exploit or largest impact.

Attack Vector: Network: The vulnerable component is bound to the network stack and the set of possible attackers extends beyond the other options listed, up to and including the entire Internet. Such a vulnerability is often termed 'remotely exploitable' and can be thought of as an attack being exploitable at the protocol level one or more network hops away (e.g., across one or more routers).
Attack Complexity: Low: Specialized access conditions or extenuating circumstances do not exist. An attacker can expect repeatable success against the vulnerable component.
Privileges Required: High: The attacker is authorized with (i.e., requires) privileges that provide significant (e.g., administrative) control over the vulnerable component that could affect component-wide settings and files.
User Interaction: Required: Successful exploitation of this vulnerability requires a user to take some action before the vulnerability can be exploited.
Scope: Unchanged: An exploited vulnerability can only affect resources managed by the same security authority. In this case, the vulnerable component and the impacted component are either the same, or both are managed by the same security authority.
Confidentiality: Low: There is some loss of confidentiality. Access to some restricted information is obtained, but the attacker does not have control over what information is obtained, or the amount or kind of loss is limited. The information disclosure does not cause a direct, serious loss to the impacted component.
Integrity: None: There is no loss of integrity within the impacted component.
Availability: Low: Performance is reduced or there are interruptions in resource availability. Even if repeated exploitation of the vulnerability is possible, the attacker does not have the ability to completely deny service to legitimate users. The resources in the impacted component are either partially available all of the time, or fully available only some of the time, but overall there is no direct, serious consequence to the impacted component.

Definitions: FIRST CVSS v3.1 specification.

Exploitation evidence

Disclosed: evidence found.
CVE published 12 Oct 2025
Detectable: no evidence on record.
No public nuclei template indexed
Weaponised: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors

A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 2026-10-26.

Disclosed: The CVE record is public on cve.org. Its publication is t = 0.
Detectable: A public nuclei template can find exposed instances, for defenders and attackers alike.
Weaponised: Public exploit code exists in Metasploit or Exploit-DB, or CISA SSVC reports a public proof of concept.
Exploited in the wild: CISA KEV lists it, CISA SSVC rates exploitation active, or a source reports attacks.
Observed by OffSeq Mirage: OffSeq Mirage honeypot sensors recorded attack traffic for this CVE, or found exposed hosts without attack traffic.

Moments are spaced evenly, not to scale; a dashed line marks a gap of six months or more. Deltas count from t = 0. Sources that give only a date (CISA KEV, Exploit-DB, or a time of exactly 00:00Z) read “same day” rather than hours. Metasploit modules carry the flaw’s disclosure date, not their release date, and nuclei templates carry no date, so both appear above but not on the timeline.

What to do

Affected software

Product	Affected	Fixed in
HCL Software Unica Centralized Offer Management	Affected <=25.1	Fixed in–

AI-suggested

1. Implement strict input validation and sanitization on all user-supplied data that can influence server-side requests within Unica Centralized Offer Management. 2. Restrict outbound network traffic from the application server to only necessary external endpoints using firewall rules or network segmentation to prevent unauthorized internal resource access. 3. Monitor and log outbound requests from the application for unusual patterns that may indicate SSRF exploitation attempts. 4. Enforce the principle of least privilege for users and services interacting with the application to reduce the risk posed by compromised accounts. 5. Apply network-level protections such as web application firewalls (WAFs) configured to detect and block SSRF attack patterns. 6. Stay updated with HCL Software advisories and apply patches promptly once available. 7. Conduct regular security assessments and penetration testing focusing on SSRF and related vulnerabilities in the application environment. 8. Educate users about the risks of interacting with suspicious content that could trigger SSRF attacks requiring user interaction.

Description

HCL Unica Centralized Offer Management is vulnerable to a potential Server-Side Request Forgery (SSRF). An attacker can exploit improper input validation by submitting maliciously crafted input to a target application running on a server.

Impact

For European organizations, the primary impact of this SSRF vulnerability lies in potential unauthorized access to internal network resources and limited disruption of service availability. Since Unica Centralized Offer Management is used for marketing automation and customer engagement, exploitation could lead to leakage of internal service endpoints or limited denial of service, affecting campaign delivery and customer experience. Confidentiality impact is low but could be leveraged in multi-stage attacks to pivot within the network. The requirement for high privileges and user interaction reduces the likelihood of widespread exploitation but does not eliminate risk, especially in environments with insufficient network segmentation or monitoring. Organizations in sectors such as retail, finance, and telecommunications, which heavily rely on customer data and marketing platforms, may face operational disruptions or data exposure risks. The absence of known exploits and patches suggests the threat is currently low but warrants proactive mitigation to prevent escalation.

CWE-918Server-Side Request Forgery (SSRF) (opens in a new tab)
Base weaknessCWE Top 25 (2025): #22OWASP Top 10 A01:2025: Broken Access Control (opens in a new tab)
The web server receives a URL or similar request from an upstream component and retrieves the contents of this URL, but it does not sufficiently ensure that the request is being sent to the expected destination.
OWASP Cheat Sheets
Server Side Request Forgery Prevention (opens in a new tab)
Unvalidated Redirects and Forwards (opens in a new tab)
Cross Site Scripting Prevention (opens in a new tab)
DOM based XSS Prevention (opens in a new tab)
Authorization (opens in a new tab)
OWASP ASVS 4.0.3
V12.6.1 (opens in a new tab)
V5.2.6 (opens in a new tab)
Attack patterns
Server Side Request Forgery (opens in a new tab)
From MITRE CWE, MITRE CAPEC and OWASP (Top 10, OpenCRE).

References

support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0124422 (opens in a new tab)

Community reviews

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Exploitation evidence

What to do

Affected software

Description

AI analysisMachine-generated, updated 20 Oct 2025, 01:18 UTC

WeaknessesCWE-918

Technical details

References

Community reviews

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