CVE-2025-31998VulnerabilityPublished 12 Oct 2025Updated 17 Oct 2025

CVE-2025-31998: HCL Software Unica Centralized Offer Management · Improper Check or Handling of Exceptional Conditions

Affects HCL Software Unica Centralized Offer ManagementSource CVE Database V5

Not known to be exploited · CVSS 3.5 Low.

Data as of 25 Oct 2026, 19:02 UTC

CVSS 3.1 base score

3.5Low

How severe the flaw is on the 0–10 CVSS scale.

EPSS: 0.3% chance of exploitation in 30 days – higher than 32% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N

Attack Vector: Network
Attack Complexity: Low
Privileges Required: Low
User Interaction: Required
Scope: Unchanged
Confidentiality: Low
Integrity: None
Availability: None

Bold values are the worst case: easiest to exploit or largest impact.

Attack Vector: Network: The vulnerable component is bound to the network stack and the set of possible attackers extends beyond the other options listed, up to and including the entire Internet. Such a vulnerability is often termed 'remotely exploitable' and can be thought of as an attack being exploitable at the protocol level one or more network hops away (e.g., across one or more routers).
Attack Complexity: Low: Specialized access conditions or extenuating circumstances do not exist. An attacker can expect repeatable success against the vulnerable component.
Privileges Required: Low: The attacker is authorized with (i.e., requires) privileges that provide basic user capabilities that could normally affect only settings and files owned by a user. Alternatively, an attacker with Low privileges may have the ability to cause an impact only to non-sensitive resources.
User Interaction: Required: Successful exploitation of this vulnerability requires a user to take some action before the vulnerability can be exploited.
Scope: Unchanged: An exploited vulnerability can only affect resources managed by the same security authority. In this case, the vulnerable component and the impacted component are either the same, or both are managed by the same security authority.
Confidentiality: Low: There is some loss of confidentiality. Access to some restricted information is obtained, but the attacker does not have control over what information is obtained, or the amount or kind of loss is limited. The information disclosure does not cause a direct, serious loss to the impacted component.
Integrity: None: There is no loss of integrity within the impacted component.
Availability: None: There is no impact to availability within the impacted component.

Definitions: FIRST CVSS v3.1 specification.

Exploitation evidence

Disclosed: evidence found.
CVE published 12 Oct 2025
Detectable: no evidence on record.
No public nuclei template indexed
Weaponised: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors

A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 2026-10-25.

Disclosed: The CVE record is public on cve.org. Its publication is t = 0.
Detectable: A public nuclei template can find exposed instances, for defenders and attackers alike.
Weaponised: Public exploit code exists in Metasploit or Exploit-DB, or CISA SSVC reports a public proof of concept.
Exploited in the wild: CISA KEV lists it, CISA SSVC rates exploitation active, or a source reports attacks.
Observed by OffSeq Mirage: OffSeq Mirage honeypot sensors recorded attack traffic for this CVE, or found exposed hosts without attack traffic.

Moments are spaced evenly, not to scale; a dashed line marks a gap of six months or more. Deltas count from t = 0. Sources that give only a date (CISA KEV, Exploit-DB, or a time of exactly 00:00Z) read “same day” rather than hours. Metasploit modules carry the flaw’s disclosure date, not their release date, and nuclei templates carry no date, so both appear above but not on the timeline.

What to do

Affected software

Product	Affected	Fixed in
HCL Software Unica Centralized Offer Management	Affected <=25.1	Fixed in–

AI-suggested

1. Monitor HCL Software advisories closely for official patches or updates addressing CVE-2025-31998 and apply them promptly once available. 2. Implement strict access controls to limit user privileges on systems running Unica Centralized Offer Management, minimizing the potential for low-privilege attackers to trigger the vulnerability. 3. Educate users and administrators about the risks of social engineering and the importance of cautious interaction with unexpected system behaviors or error messages. 4. Configure application and web servers to suppress detailed error messages and stack traces from being displayed to end users or logged in publicly accessible locations. 5. Employ network segmentation and firewall rules to restrict external access to the Unica Centralized Offer Management interfaces, reducing the attack surface. 6. Conduct regular security assessments and penetration testing focused on error handling and information leakage to identify and remediate similar issues proactively. 7. Enhance logging and monitoring to detect unusual error patterns or attempts to exploit exception handling flaws. 8. Consider deploying Web Application Firewalls (WAFs) with custom rules to detect and block suspicious inputs that may trigger unhandled exceptions.

Description

HCL Unica Centralized Offer Management is vulnerable to poor unhandled exceptions which exposes sensitive information. An attacker can exploit use this information to exploit known vulnerabilities launch targeted attacks, such as remote code execution or denial of service.

Impact

For European organizations, the primary impact of CVE-2025-31998 is the exposure of sensitive information that could be used to mount more sophisticated attacks against their HCL Unica Centralized Offer Management deployments. While the direct confidentiality impact is low, the information leakage can enable attackers to discover system configurations, internal logic, or other vulnerabilities, increasing the risk of subsequent remote code execution or denial of service attacks. Organizations in sectors heavily reliant on marketing automation and customer offer management, such as retail, finance, and telecommunications, may face increased risk due to the strategic value of the data and systems involved. The requirement for low privileges and user interaction reduces the likelihood of widespread exploitation but does not eliminate risk, especially in environments with many users or where social engineering is feasible. The absence of known exploits currently limits immediate impact, but the vulnerability could be leveraged in targeted attacks against high-value European enterprises. Additionally, failure to address this vulnerability could lead to compliance issues under data protection regulations like GDPR if sensitive customer or business information is exposed.

CWE-703Improper Check or Handling of Exceptional Conditions (opens in a new tab)
Pillar weaknessOWASP Top 10 A10:2025: Mishandling of Exceptional Conditions (opens in a new tab)
The product does not properly anticipate or handle exceptional conditions that rarely occur during normal operation of the product.
MITRE discourages mapping vulnerabilities to this broad entry; the root cause is usually a more specific weakness.
OWASP Cheat Sheets
Logging (opens in a new tab)
Error Handling (opens in a new tab)
From MITRE CWE, MITRE CAPEC and OWASP (Top 10, OpenCRE).
CWE-209Generation of Error Message Containing Sensitive Information (opens in a new tab)
Base weaknessLikelihood of exploit: HighOWASP Top 10 A10:2025: Mishandling of Exceptional Conditions (opens in a new tab)
The product generates an error message that includes sensitive information about its environment, users, or associated data.
Implementation
Ensure that error messages only contain minimal details that are useful to the intended audience and no one else. The messages need to strike the balance between being too cryptic (which can confuse users) or being too detailed (which may reveal more than intended).
Implementation
Handle exceptions internally and do not display errors containing potentially sensitive information to a user.
Implementation · Attack Surface Reduction
Use naming conventions and strong types to make it easier to spot when sensitive data is being used. When creating structures, objects, or other complex entities, separate the sensitive and non-sensitive data as much as possible.
OWASP Cheat Sheets
Error Handling (opens in a new tab)
Logging (opens in a new tab)
OWASP ASVS 4.0.3
V8.3.4 (opens in a new tab)
V14.3.3 (opens in a new tab)
V7.3.3 (opens in a new tab)
Attack patterns
Fuzzing for application mapping (opens in a new tab)
Padding Oracle Crypto Attack (opens in a new tab)
Query System for Information (opens in a new tab)
Blind SQL Injection (opens in a new tab)
From MITRE CWE, MITRE CAPEC and OWASP (Top 10, OpenCRE).

References

support.hcl-software.com/csm?id=kb_article&sysparm_article=KB0124422 (opens in a new tab)

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Exploitation evidence

What to do

Affected software

Description

AI analysisMachine-generated, updated 19 Oct 2025, 04:15 UTC

WeaknessesCWE-703, CWE-209

Technical details

References

Community reviews

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