CVE-2025-48489: freescout · Cross-site Scripting
Affects freescoutSource CVE Database V5
Not known to be exploited · CVSS 4.6 Medium : upgrade to 1.8.180 when convenient.
Data as of 26 Oct 2026, 17:16 UTC
- EPSS
- 0.2% chance of exploitation in 30 days – higher than 14% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
- Patch
- Available – fixed in 1.8.180
CVSS:4.0/AV:N/AC:H/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:N/SA:NExploitation evidence
Disclosed: evidence found.
CVE published 30 May 2025
Detectable: no evidence on record.
No public nuclei template indexed
Weaponised: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors
A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 26 Oct 2026.
What to do
Upgrade freescout-help-desk/freescout to 1.8.180.
Affected software
| Product | Affected | Fixed in |
|---|---|---|
GitHubfreescout-help-desk/freescoutpkg:github/freescout-help-desk/freescoutOther threats | Affected
| Fixed in
|
Check your own hosts for these packages with threat-finder (opens in a new tab), our free open-source scanner.
AI-suggested
European organizations should immediately upgrade FreeScout installations to version 1.8.180 or later to apply the official patch that addresses this XSS vulnerability. Additionally, administrators should implement strict Content Security Policies (CSP) to restrict the execution of unauthorized scripts and reduce the impact of potential XSS attacks. Input validation and output encoding should be reviewed and enhanced where possible, especially for any custom plugins or integrations with FreeScout. User education to recognize phishing attempts and suspicious links can reduce the likelihood of successful exploitation requiring user interaction. Network segmentation and limiting access to the FreeScout instance to trusted users and IP ranges will also reduce exposure. Regular security audits and monitoring for unusual activity or script injections in the application logs are recommended to detect attempted exploitation early.
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to insufficient data validation and sanitization during data reception. This issue has been patched in version 1.8.180.