CVE-2026-14929: CWE-863 Incorrect Authorization in JS Help Desk
JS Help Desk WordPress plugin versions before 3.1.4 contain an authorization flaw where the plugin does not verify ownership of a targeted reply before allowing updates. This vulnerability permits any authenticated user with Subscriber role or higher to overwrite the content of any support-ticket reply on the site without proper authorization. The issue is classified as CWE-863 (Incorrect Authorization).
AI Analysis
Technical Summary
The JS Help Desk WordPress plugin prior to version 3.1.4 fails to verify that a user owns a support-ticket reply before permitting updates to it. This authorization bypass allows any authenticated user with at least Subscriber privileges to modify the content of any support-ticket reply on the affected site. The vulnerability is identified as CWE-863 and has a CVSS v3.1 base score of 4.3, indicating a medium severity impact primarily affecting integrity without impacting confidentiality or availability.
Potential Impact
An attacker with an authenticated account at Subscriber level or above can overwrite the content of any support-ticket reply, potentially misleading support staff or users by altering ticket information. This impacts data integrity but does not affect confidentiality or availability according to the CVSS vector.
Mitigation Recommendations
No official patch or remediation guidance is currently available. Users should monitor the vendor advisory for updates and apply the official fix once released. Until then, consider restricting user roles or permissions to limit who can authenticate and interact with support tickets.
CVE-2026-14929: CWE-863 Incorrect Authorization in JS Help Desk
Description
JS Help Desk WordPress plugin versions before 3.1.4 contain an authorization flaw where the plugin does not verify ownership of a targeted reply before allowing updates. This vulnerability permits any authenticated user with Subscriber role or higher to overwrite the content of any support-ticket reply on the site without proper authorization. The issue is classified as CWE-863 (Incorrect Authorization).
CVSS v3.1
Score 4.3medium
Affected software
JS Help Desk
Weaknesses
AI-Powered Analysis
Machine-generated threat intelligence
Technical Analysis
The JS Help Desk WordPress plugin prior to version 3.1.4 fails to verify that a user owns a support-ticket reply before permitting updates to it. This authorization bypass allows any authenticated user with at least Subscriber privileges to modify the content of any support-ticket reply on the affected site. The vulnerability is identified as CWE-863 and has a CVSS v3.1 base score of 4.3, indicating a medium severity impact primarily affecting integrity without impacting confidentiality or availability.
Potential Impact
An attacker with an authenticated account at Subscriber level or above can overwrite the content of any support-ticket reply, potentially misleading support staff or users by altering ticket information. This impacts data integrity but does not affect confidentiality or availability according to the CVSS vector.
Mitigation Recommendations
No official patch or remediation guidance is currently available. Users should monitor the vendor advisory for updates and apply the official fix once released. Until then, consider restricting user roles or permissions to limit who can authenticate and interact with support tickets.
Technical Details
- Data Version
- 5.2
- Assigner Short Name
- WPScan
- Date Reserved
- 2026-07-07T09:19:02.656Z
- State
- PUBLISHED
Threat ID: 6a6c42b79c2644c7f86e8661
Added to database: 07/31/2026, 06:37:43 UTC
Last enriched: 08/07/2026, 15:03:12 UTC
Last updated: 09/14/2026, 22:01:31 UTC
Views: 33
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