CVE-2026-23757: GFI Software HelpDesk · Cross-site Scripting
Affects GFI Software HelpDeskSource CVE Database V5
Not known to be exploited · CVSS 5.1 Medium : upgrade to 4.99.10 when convenient.
Data as of 30 Oct 2026, 11:52 UTC
- EPSS
- 0.1% chance of exploitation in 30 days – higher than 3% of CVEsExploit Prediction Scoring System: the likelihood attackers will use this flaw soon.
- Patch
- Available – fixed in 4.99.10
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:NExploitation evidence
Disclosed: evidence found.
CVE published 20 Apr 2026
Detectable: no evidence on record.
No public nuclei template indexed
Weaponized: no evidence on record.
No public exploit code indexed in Metasploit or Exploit-DB
Exploited in the wildExploited: no evidence on record.
Not in CISA KEV and no source reports exploitation
Observed by OffSeq MirageSeen by Mirage: no evidence on record.
No attack traffic recorded by OffSeq Mirage sensors
A missing step is not evidence of safety. Sources: cve.org (opens in a new tab), the Metasploit, Exploit-DB and nuclei-templates index as of 30 Oct 2026.
What to do
Upgrade GFI Software HelpDesk to 4.99.10.
Affected software
| Product | Affected | Fixed in |
|---|---|---|
| GFI SoftwareHelpDesk | Affected
| Fixed in
|
AI-suggested
If you cannot patch yet, consider restricting report creation and editing privileges to trusted users only and avoid clicking on untrusted report links. Implementing additional input validation or output encoding at the application layer may help mitigate risk temporarily.
Description
GFI HelpDesk before 4.99.10 contains a stored cross-site scripting vulnerability in the Reports module where the title parameter is passed directly to SWIFT_Report::Create() without HTML sanitization. Attackers can inject arbitrary JavaScript into the report title field when creating or editing a report, and the payload executes when staff members view and click the affected report link in the Manage Reports interface.