CVE-2026-45295: CWE-639: Authorization Bypass Through User-Controlled Key in freescout-help-desk freescout
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.219, the open tracking endpoint `GET /thread/read/{conversation_id}/{thread_id}` allows unauthenticated attackers to enumerate valid conversation and thread IDs, and modify thread state (`opened_at` timestamp) without any authentication. Version 1.8.219 patches the issue.
AI Analysis
Technical Summary
CVE-2026-45295 is an authorization bypass vulnerability in FreeScout, a PHP Laravel-based help desk application. The vulnerability exists in the open tracking endpoint GET /thread/read/{conversation_id}/{thread_id} in versions before 1.8.219. It allows unauthenticated attackers to enumerate valid conversation and thread IDs and alter the thread state by modifying the opened_at timestamp without any authentication checks. This issue is addressed in FreeScout version 1.8.219.
Potential Impact
An unauthenticated attacker can enumerate valid conversation and thread identifiers and modify the thread's opened_at timestamp, potentially affecting the integrity of thread state information. The vulnerability has a CVSS 3.1 base score of 6.5 (medium severity) with low attack complexity, no privileges required, no user interaction, and impacts confidentiality and integrity but not availability.
Mitigation Recommendations
Upgrade FreeScout to version 1.8.219 or later, where this authorization bypass vulnerability is patched. No other mitigations are indicated by the vendor advisory or data provided.
CVE-2026-45295: CWE-639: Authorization Bypass Through User-Controlled Key in freescout-help-desk freescout
Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.219, the open tracking endpoint `GET /thread/read/{conversation_id}/{thread_id}` allows unauthenticated attackers to enumerate valid conversation and thread IDs, and modify thread state (`opened_at` timestamp) without any authentication. Version 1.8.219 patches the issue.
CVSS v3.1
Score 6.5medium
Affected software
pkg:github/freescout-help-desk/freescoutRun on your own infrastructure? Check whether these packages are installed with threat-finder — our free open-source scanner.
AI-Powered Analysis
Machine-generated threat intelligence
Technical Analysis
CVE-2026-45295 is an authorization bypass vulnerability in FreeScout, a PHP Laravel-based help desk application. The vulnerability exists in the open tracking endpoint GET /thread/read/{conversation_id}/{thread_id} in versions before 1.8.219. It allows unauthenticated attackers to enumerate valid conversation and thread IDs and alter the thread state by modifying the opened_at timestamp without any authentication checks. This issue is addressed in FreeScout version 1.8.219.
Potential Impact
An unauthenticated attacker can enumerate valid conversation and thread identifiers and modify the thread's opened_at timestamp, potentially affecting the integrity of thread state information. The vulnerability has a CVSS 3.1 base score of 6.5 (medium severity) with low attack complexity, no privileges required, no user interaction, and impacts confidentiality and integrity but not availability.
Mitigation Recommendations
Upgrade FreeScout to version 1.8.219 or later, where this authorization bypass vulnerability is patched. No other mitigations are indicated by the vendor advisory or data provided.
Technical Details
- Data Version
- 5.2
- Assigner Short Name
- GitHub_M
- Date Reserved
- 2026-05-11T20:14:43.201Z
- Cvss Version
- 3.1
- State
- PUBLISHED
- Remediation Level
- null
Threat ID: 6a5e61922a4a8d59897a505f
Added to database: 07/20/2026, 17:57:38 UTC
Last enriched: 07/20/2026, 18:12:33 UTC
Last updated: 07/21/2026, 05:06:49 UTC
Views: 10
Community Reviews
0 reviewsCrowdsource mitigation strategies, share intel context, and vote on the most helpful responses. Sign in to add your voice and help keep defenders ahead.
Want to contribute mitigation steps or threat intel context? Sign in or create an account to join the community discussion.
Actions
Updates to AI analysis require Pro Console access. Upgrade inside Console → Billing.
External Links
Need more coverage?
Upgrade to Pro Console for AI refresh and higher limits.
For incident response and remediation, OffSeq services can help resolve threats faster.
Latest Threats
Check if your credentials are on the dark web
Instant breach scanning across billions of leaked records. Free tier available.