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ServiceNow Multiple Versions - Input Validation & Template Injection

Medium
Exploitwebexploit
Published: Mon Aug 11 2025 (08/11/2025, 00:00:00 UTC)
Source: Exploit-DB RSS Feed

Description

ServiceNow Multiple Versions - Input Validation & Template Injection

AI-Powered Analysis

AILast updated: 08/19/2025, 01:55:17 UTC

Technical Analysis

The reported threat concerns multiple versions of ServiceNow, a widely used cloud-based IT service management (ITSM) platform, which suffers from input validation and template injection vulnerabilities. These vulnerabilities arise when user-supplied input is not properly sanitized or validated before being processed or rendered by the application, allowing an attacker to inject malicious template code. Template injection can lead to unauthorized code execution within the context of the web application, potentially enabling attackers to manipulate server-side logic, access sensitive data, or escalate privileges. The exploit targets web components of ServiceNow, leveraging weaknesses in input handling to execute arbitrary code or commands on the server. The presence of exploit code written in Python indicates that the attack can be automated, facilitating exploitation by attackers with moderate technical skills. Although specific affected versions are not listed, the mention of "multiple versions" suggests a broad impact across different ServiceNow releases. The lack of patch links and absence of known exploits in the wild imply that this vulnerability may be newly disclosed or under active investigation. Given the central role of ServiceNow in enterprise IT operations, such vulnerabilities can have significant operational and security consequences.

Potential Impact

For European organizations, the exploitation of input validation and template injection vulnerabilities in ServiceNow can lead to severe consequences. ServiceNow often manages critical IT workflows, incident response, asset management, and sensitive organizational data. Successful exploitation could result in unauthorized access to confidential information, disruption of IT service management processes, and potential lateral movement within the network. This could affect data confidentiality, integrity, and availability, potentially leading to compliance violations under regulations such as GDPR. Additionally, disruption of ITSM workflows could impair incident response and recovery efforts, amplifying the operational impact. Given the medium severity rating and the automated exploit code availability, attackers could target European enterprises relying heavily on ServiceNow for their IT operations, increasing the risk of data breaches and service interruptions.

Mitigation Recommendations

European organizations using ServiceNow should immediately conduct a thorough assessment to identify the versions deployed and verify if they are affected. Since no official patches are referenced, organizations should engage with ServiceNow support or monitor official advisories for forthcoming patches. In the interim, implement strict input validation and sanitization on all user inputs interacting with ServiceNow, especially those that influence template rendering. Employ web application firewalls (WAFs) with custom rules to detect and block suspicious payloads indicative of template injection attempts. Restrict access to ServiceNow instances to trusted networks and enforce strong authentication and authorization controls. Conduct regular security audits and penetration testing focused on input handling and template processing components. Additionally, monitor logs for unusual activities that may indicate exploitation attempts. Finally, prepare incident response plans tailored to potential ServiceNow compromise scenarios.

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Technical Details

Edb Id
52410
Has Exploit Code
true
Code Language
python

Indicators of Compromise

Exploit Source Code

Exploit Code

Exploit code for ServiceNow Multiple Versions - Input Validation & Template Injection

#!/usr/bin/env python3
"""
# Title : ServiceNow Multiple Versions - Input Validation & Template Injection
# Date: 2025-01-31
# Author: ibrahimsql
# Vendor: ServiceNow
# Version: Vancouver, Washington DC, Utah (various patches)
# affected from 0 before Utah Patch 10 Hot Fix 3 
# affected from 0 before Utah Patch 10a Hot Fix 2 
# affected from 0 before Vancouver Patch 6 Hot Fix 2 
# affected from 0 before Vancouver Patch 7 Hot Fix 3b 
# affected from 0 before Vancouver Patch 8 Hot Fix 4 
# affecte
... (10673 more characters)
Code Length: 11,173 characters

Threat ID: 689a95b8ad5a09ad002b0962

Added to database: 8/12/2025, 1:15:36 AM

Last enriched: 8/19/2025, 1:55:17 AM

Last updated: 8/22/2025, 1:20:47 AM

Views: 4

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