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TR-87 - CrowdStrike Agent causing BSOD loop on Windows - Faulty Update on Falcon Sensor

Medium
Published: Fri Jul 19 2024 (07/19/2024, 00:00:00 UTC)
Source: CIRCL
Vendor/Project: type
Product: osint

Description

TR-87 - CrowdStrike Agent causing BSOD loop on Windows - Faulty Update on Falcon Sensor

AI-Powered Analysis

AILast updated: 06/19/2025, 16:02:35 UTC

Technical Analysis

The threat identified as TR-87 involves the CrowdStrike Falcon Sensor, a widely deployed endpoint detection and response (EDR) agent, causing a Blue Screen of Death (BSOD) loop on Windows systems due to a faulty update. The Falcon Sensor is a critical security component used to monitor, detect, and respond to cyber threats in real time. A malfunctioning update that triggers a BSOD loop effectively renders affected Windows endpoints unusable, leading to system crashes during startup or operation. This failure mode is indicative of a severe software bug introduced in a recent update to the Falcon Sensor, which causes the Windows kernel to crash repeatedly, preventing normal system boot or operation. The technical details provided are limited, with no specific affected versions or patch information disclosed, and no known exploits in the wild. The severity is rated medium, reflecting the significant disruption caused by system unavailability but absence of direct exploitation or data compromise. The fault is categorized as a software bug leading to system failure rather than a traditional security vulnerability that could be exploited by attackers. The lack of authentication or user interaction requirements suggests the issue arises purely from the update process or the sensor’s operation post-update. This problem is particularly critical for organizations relying heavily on CrowdStrike Falcon for endpoint security, as the BSOD loop disables endpoint functionality and potentially leaves systems unprotected until resolved.

Potential Impact

For European organizations, the impact of this threat is primarily operational and availability-related. The BSOD loop caused by the faulty Falcon Sensor update can lead to widespread endpoint outages, disrupting business continuity, especially in sectors with high dependency on endpoint security solutions such as finance, healthcare, critical infrastructure, and government agencies. The inability to boot or use affected Windows machines can halt workflows, delay critical operations, and increase recovery costs. Additionally, during the downtime, endpoints may be left without active protection, increasing exposure to other cyber threats. Organizations with large-scale deployments of CrowdStrike Falcon may face significant remediation challenges, including mass endpoint recovery or rollback of updates. The incident could also undermine trust in endpoint security solutions and complicate compliance with regulatory requirements for continuous security monitoring and incident response. However, since no direct exploitation or data breach is reported, confidentiality and integrity impacts are minimal at this stage.

Mitigation Recommendations

1. Immediate identification and isolation of affected endpoints to prevent further operational disruption. 2. Coordinate with CrowdStrike support to obtain official guidance, patches, or rollback procedures for the faulty Falcon Sensor update. 3. Implement a controlled update deployment strategy, including testing updates in isolated environments before broad rollout, to detect such issues early. 4. Maintain offline or alternative recovery tools to restore endpoints stuck in BSOD loops without relying solely on the Falcon Sensor. 5. Enhance monitoring for endpoint health and update status to quickly detect anomalies post-update. 6. Communicate clearly with internal stakeholders and users about the issue and remediation steps to minimize confusion and downtime. 7. Review and update incident response plans to include scenarios involving security agent failures causing system outages. 8. Consider temporary deployment of alternative endpoint protection solutions if recovery is prolonged, ensuring continuous security coverage. 9. Document and share lessons learned with the broader security community to improve collective resilience against similar software bugs.

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Technical Details

Threat Level
2
Analysis
2
Uuid
10a54888-bba3-4af5-bc5b-fcda933ac0e2
Original Timestamp
1721380187

Indicators of Compromise

File

ValueDescriptionCopy
filead492bc8b884f9c9a5ce0c96087e722a2732cdb31612e092cdbf4a9555b44362

Size in-bytes

ValueDescriptionCopy
size-in-bytes41004

Float

ValueDescriptionCopy
float4.5534410358575

Hash

ValueDescriptionCopy
hash1618cd13c5263720ec958c3b24b9d1c8
hashcb8a27c7347d19bc0b23093a99816dfd8240dbc5
hashad492bc8b884f9c9a5ce0c96087e722a2732cdb31612e092cdbf4a9555b44362
hash2702ddd24a4160ba8f65287f71876afed1999f074d1885284ccc610bf412d99d00ae1bbe67bf1789a24a88e798d05c1e91090ae8d9d8c3df4d88cb2e7aa40cd6

Malware sample

ValueDescriptionCopy
malware-samplead492bc8b884f9c9a5ce0c96087e722a2732cdb31612e092cdbf4a9555b44362|1618cd13c5263720ec958c3b24b9d1c8

Mime type

ValueDescriptionCopy
mime-typeapplication/octet-stream

Ssdeep

ValueDescriptionCopy
ssdeep384:bIy44Wo45c59r/qQqu1QhSn88MyU64guxkP5O84VLv8xB0+Cn:9495c59rSQBG8CJxfexBl0

Text

ValueDescriptionCopy
textTrusted
textTR-87 - CrowdStrike Agent causing BSOD loop on Windows - Faulty Update on Falcon Sensor
textReport

Link

ValueDescriptionCopy
linkhttps://www.circl.lu/pub/tr-87/

Threat ID: 682c7dbfe8347ec82d2cf3c6

Added to database: 5/20/2025, 1:03:59 PM

Last enriched: 6/19/2025, 4:02:35 PM

Last updated: 8/18/2025, 11:28:14 PM

Views: 18

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