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helpdesk

SQL Injection in Frappe HelpDesk in the dashboard get_dashboard_data due to unsafe concatenation of user-controlled parameters into dynamic SQL statements.This issue affects Frappe HelpDesk: 1.14.0.

CVE-2025-10655 is a critical SQL Injection vulnerability categorized under CWE-89, affecting Frappe HelpDesk version 1.14.0. The root cause is the unsafe concatenation of user-supplied input directly into dynamic SQL statements within the get_dashboard_data function of the dashboard module. This improper neutralization of special SQL elements allows attackers to inject malicious SQL code without authentication, exploiting the vulnerability remotely over the network. The CVSS 4.0 score of 8.6 reflects the high impact on confidentiality and integrity, as attackers can read, modify, or delete sensitive data stored in the backend database. The vulnerability does not require user interaction and has low attack complexity, making exploitation feasible for attackers with minimal privileges. Although no public exploits have been reported yet, the nature of SQL Injection vulnerabilities makes this a critical risk for organizations relying on this software. The lack of available patches at the time of reporting necessitates immediate attention to alternative mitigation strategies. The vulnerability could lead to data leakage, unauthorized data manipulation, or denial of service if exploited. Given Frappe HelpDesk's use in managing customer support and internal workflows, compromise could disrupt business operations and damage organizational reputation.

Detailed information about CVE-2025-10655: CWE-89 Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') in Frappe Frappe HelpDesk

CVE-2025-10655: CWE-89 Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') in Frappe Frappe HelpDesk - Live Threat Intelligence - Threat Radar | OffSeq.com

CVE-2025-10655: CWE-89 Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') in Frappe Frappe HelpDesk

In the module "Help Desk - Customer Support Management System" (helpdesk) up to version 2.4.0 from FME Modules for PrestaShop, a customer can upload .php files. Methods `HelpdeskHelpdeskModuleFrontController::submitTicket()` and `HelpdeskHelpdeskModuleFrontController::replyTicket()` allow upload of .php files on a predictable path for connected customers.

CVE-2024-34990 is a critical vulnerability affecting the Help Desk - Customer Support Management System module (helpdesk) developed by FME Modules for the PrestaShop e-commerce platform, specifically versions up to 2.4.0. The flaw resides in the module's handling of file uploads within the methods HelpdeskHelpdeskModuleFrontController::submitTicket() and HelpdeskHelpdeskModuleFrontController::replyTicket(). These methods allow customers, without any authentication or user interaction, to upload files with a .php extension. The uploaded files are stored in predictable server paths, enabling attackers to execute arbitrary PHP code remotely. This vulnerability is classified under CWE-434 (Unrestricted Upload of File with Dangerous Type), indicating a failure to properly validate and restrict file types during upload. The CVSS 3.1 base score is 10.0, reflecting the highest severity due to its network attack vector, no required privileges or user interaction, and complete impact on confidentiality, integrity, and availability. The vulnerability enables remote code execution (RCE), which can lead to full system takeover, data theft, defacement, or further lateral movement within the network. Currently, no official patches or updates have been released by FME Modules, and no known exploits have been detected in the wild. However, the ease of exploitation and critical impact make this a severe threat for all organizations using the affected module in their PrestaShop installations.

Detailed information about CVE-2024-34990: n/a. Get real-time updates, technical details, and mitigation strategies.

CVE-2024-34990: n/a - Live Threat Intelligence - Threat Radar | OffSeq.com

CVE-2024-34990: n/a


CVE-2025-10655: CWE-89 Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') in Frappe Frappe HelpDeskCVE-2025-10655 0 SQL Injection in Frappe HelpDesk in the dashboard get_dashboard_data due to unsafe concatenation of user-controlled parameters into dynamic SQL statements.This issue affects Frappe HelpDesk: 1.14.0. HighVulnerabilityGermanyUnited KingdomNetherlands+3#cve #cve-2025-10655 #cwe-89 Join the discussion	CVE Database V5	12/09/2025, 14:49:53 UTC Added: 12/09/2025, 15:05:34 UTC
CVE-2024-34990: n/aCVE-2024-34990 0 In the module "Help Desk - Customer Support Management System" (helpdesk) up to version 2.4.0 from FME Modules for PrestaShop, a customer can upload .php files. Methods `HelpdeskHelpdeskModuleFrontController::submitTicket()` and `HelpdeskHelpdeskModuleFrontController::replyTicket()` allow upload of .php files on a predictable path for connected customers. CriticalVulnerabilityUnited StatesGermanyFrance+8#cve #cve-2024-34990 Join the discussion	CVE Database V5	06/19/2024, 00:00:00 UTC Added: 02/25/2026, 21:40:37 UTC

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