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Booking.com Phishing Campaign Targeting Hotels and Customers

0
Medium
Published: Fri Nov 07 2025 (11/07/2025, 09:22:49 UTC)
Source: AlienVault OTX General

Description

A sophisticated phishing campaign targets Booking. com hotel partners and their customers by compromising hotel administrators' systems with malware such as PureRAT. Attackers gain access to booking management accounts and trick guests into paying twice for reservations via spear-phishing emails impersonating Booking. com. The campaign uses complex infrastructure including compromised legitimate websites and bulletproof hosting to evade detection. This operation is part of a broader cybercrime ecosystem offering specialized services to facilitate attacks on booking platforms. The threat poses risks to confidentiality and financial integrity, primarily affecting the hospitality sector. European hotels using Booking. com are at risk of financial fraud and reputational damage. Mitigations include enhanced endpoint security, phishing awareness training, multi-factor authentication, and monitoring for unusual booking activities.

AI-Powered Analysis

AILast updated: 11/07/2025, 09:36:26 UTC

Technical Analysis

This phishing campaign targets the hospitality industry, specifically Booking.com partners and their customers. Attackers begin by deploying malware like PureRAT on hotel administrators' systems, enabling them to gain unauthorized access to booking management accounts. With this access, they conduct fraudulent schemes that trick hotel guests into paying twice for their reservations. The campaign uses spear-phishing emails crafted to impersonate Booking.com, employing the ClickFix social engineering tactic to redirect victims to malicious websites. The attackers operate a sophisticated infrastructure that includes compromised legitimate websites, traffic distribution systems, and bulletproof hosting services to maintain persistence and evade detection. This campaign is part of a larger cybercrime ecosystem that offers specialized services on underground forums, facilitating attacks on booking platforms. The malware and phishing techniques leverage multiple MITRE ATT&CK tactics such as credential access, persistence, command and control, and data exfiltration. The absence of known exploits in the wild suggests the campaign relies heavily on social engineering and initial malware infection vectors. The threat primarily impacts the confidentiality and financial integrity of hotel booking systems and customers, potentially causing financial loss and reputational damage to affected organizations.

Potential Impact

For European organizations, particularly those in the hospitality sector using Booking.com, this threat can lead to significant financial losses due to fraudulent double payments by customers. Compromise of hotel administrators' systems undermines the confidentiality and integrity of booking data, potentially exposing sensitive customer information and payment details. The reputational damage to hotels and Booking.com partners can reduce customer trust and future bookings. Operational disruptions may occur if malware infections lead to system instability or if hotels need to suspend booking management systems during incident response. Given the reliance on online booking platforms in Europe’s tourism-dependent economies, the campaign could have widespread economic impacts. Additionally, the use of bulletproof hosting and complex infrastructure complicates detection and mitigation efforts, increasing the risk of prolonged exposure. European data protection regulations such as GDPR impose additional legal and financial risks if customer data is compromised.

Mitigation Recommendations

European hospitality organizations should implement multi-layered security controls beyond generic advice. Specifically, deploy advanced endpoint detection and response (EDR) solutions to detect and block malware like PureRAT. Enforce strict multi-factor authentication (MFA) on all booking management accounts to reduce the risk of credential compromise. Conduct targeted phishing awareness training for hotel administrators and staff, emphasizing recognition of spear-phishing and social engineering tactics such as ClickFix. Monitor booking systems for anomalies such as duplicate payments or unusual access patterns using behavioral analytics. Regularly audit and patch all systems, including third-party booking platforms and associated infrastructure. Establish incident response plans tailored to phishing and malware infections, including rapid containment and forensic analysis. Collaborate with Booking.com to share threat intelligence and coordinate response efforts. Finally, restrict outbound network traffic to known legitimate destinations to limit command and control communications.

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Technical Details

Author
AlienVault
Tlp
white
References
["https://blog.sekoia.io/phishing-campaigns-i-paid-twice-targeting-booking-com-hotels-and-customers/"]
Adversary
null
Pulse Id
690dba690d5c272baae78d78
Threat Score
null

Indicators of Compromise

Ip

ValueDescriptionCopy
ip85.208.84.94
ip77.83.207.106

Domain

ValueDescriptionCopy
domainsqwqwasresbkng.com
domainactivatecapagm.com
domainadmin-extranet-reservationsexp.com
domainadmin-extranet-reservationsinfos.com
domainadmin-extranetadm-captcha.com
domainadmin-extranetadmns-captcha.com
domainadmin-extranetmngrxz-captcha.com
domainadmin-extranetmnxz-captcha.com
domainadmin-extranetrservq-cstmrq.com
domainaidaqosmaioa.com
domainapi-notification-centeriones.com
domainbkngpropadm.com
domainbkngssercise.com
domainbknqsercise.com
domainbooking-agreementaprilreviews042025.com
domainbooking-agreementstatementapril0225.com
domainbooking-agreementstatementapril0429.com
domainbooking-aprilreviewstir-9650233.com
domainbooking-confview-doc-00097503843.com
domainbooking-confviewdocum-0079495902.com
domainbooking-refguestitem-09064111.com
domainbooking-reservationinfosid0251358.com
domainbooking-reservationsdetail-id0025911.com
domainbooking-reviewsguestpriv-10101960546.com
domainbooking-viewdocdetails-0975031.com
domainbooking-visitorviewdetails-64464043.com
domainbookingadmin-updateofmay2705.com
domainbookreservfadrwer-customer.com
domainbqknsieasrs.com
domainbreserve-custommessagehelp.com
domainbrownsugarcheesecakebar.com
domainbyliljedahl.com
domaincabinetifc.com
domaincardverify0006-booking.com
domaincaspqisoals.com
domaincomsquery.com
domainconfirmation8324-booking.com
domainconfirmation887-booking.com
domainconfirminfo-hotel20may05.com
domainconfsvisitor-missing-items.com
domainconfvisitor-doc.com
domaincontmasqueis.com
domaincquopymaiqna.com
domainctrlcapaserc.com
domaincustomvanityco.com
domaineiscoaqscm.com
domainemprotel.net.bo
domainextranet-admin-reservationssept.com
domainguest03442-booking.com
domainguestinfo-aboutstay1205.com
domainguesting-servicesid91202.com
domainhareandhosta.com
domainheadkickscountry.com
domainhomelycareinc.com
domainjamerimprovementsllc.com
domainmccp-logistics.com
domainmccplogma.com
domainreserv-captchaapril04152025.com
domainseedsuccesspath.com
domainupdate-info1676.com
domainupdate-infos616.com
domainverifycard45625-expedia.com
domainverifyguest02667-booking.com
domainwhooamisercise.com
domainwhooamisercisea.com
domainzenavuurwerkofficial.com
domainaction.properties.company
domaindestination.geo.country

Hash

ValueDescriptionCopy
hash32108a830908f88f9949d6c0cbbaea2e
hash51b0c87f9956b1c0a2a9288682cfdbae
hash799e73863806df2964d80d12ce4e61ea
hasha3cc88c9d37b9007e5b6d3446bf9e1e4
hashd4845669f7f56c6c4eb82147a1f82615
hash25f6e7cf30010425523d88c02b4cd147ee8eedf1
hash6cad060b2934c422945c5d706b0701a42e02c145
hashc3eba229c847caa61117c3d0f84efaec7f33a2f7
hashe4885686dc64aeaae61eb67ca715ce4b7e07b670
hash5301f5a3fb8649edb0a5768661d197f872d40cfe7b8252d482827ea27077c1ec
hash64838e0a3e2711b62c4f0d2db5a26396ac7964e31500dbb8e8b1049495b5d1f3
hash703355e8e93f30df19f7f7b8800bd623f1aee1f020c43a4a1e11e121c53b5dd1
hash9bab404584f6a0d9d82112d6e017cfa37d0094d97e510101d6a0132fd145dd32

Url

ValueDescriptionCopy
urlhttp://77.83.207.106:56001
urlhttp://85.208.84.94:56001
urlhttp://activatecapagm.com/j8r3
urlhttp://bkngpropadm.com/bomla
urlhttp://bkngssercise.com/bomla
urlhttp://bknqsercise.com/bomla
urlhttp://bqknsieasrs.com/loggqibkng
urlhttp://brownsugarcheesecakebar.com/ajm4
urlhttp://byliljedahl.com/8anf
urlhttp://byliljedahl.com/lv6q
urlhttp://cabinetifc.com/upseisser.zip
urlhttp://cardverify0006-booking.com/37858999
urlhttp://confirmation8324-booking.com/17149438
urlhttp://confirmation887-booking.com/17149438
urlhttp://cquopymaiqna.com/bomla
urlhttp://ctrlcapaserc.com/bomla
urlhttp://ctrlcapaserc.com/loggqibkng
urlhttp://customvanityco.com/izsb
urlhttp://emprotel.net.bo/updserc.zip
urlhttp://guest03442-booking.com/17149438
urlhttp://hareandhosta.com/95xh
urlhttp://headkickscountry.com/lz1y
urlhttp://homelycareinc.com/po7r
urlhttp://jamerimprovementsllc.com/ao9o
urlhttp://seedsuccesspath.com/6m8a
urlhttp://verifycard45625-expedia.com/67764524
urlhttp://verifyguest02667-booking.com/17149438
urlhttp://zenavuurwerkofficial.com/62is

Threat ID: 690dbd8a03ca3124669e0ec2

Added to database: 11/7/2025, 9:36:10 AM

Last enriched: 11/7/2025, 9:36:26 AM

Last updated: 11/8/2025, 5:39:35 PM

Views: 31

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