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CVE-2024-12356: CWE-77 Improper Neutralization of Special Elements used in a Command ('Command Injection') in BeyondTrust Remote Support

0
Critical
VulnerabilityCVE-2024-12356cvecve-2024-12356cwe-77
Published: Tue Dec 17 2024 (12/17/2024, 04:29:07 UTC)
Source: CVE Database V5
Vendor/Project: BeyondTrust
Product: Remote Support

Description

A critical vulnerability has been discovered in Privileged Remote Access (PRA) and Remote Support (RS) products which can allow an unauthenticated attacker to inject commands that are run as a site user.

AI-Powered Analysis

Machine-generated threat intelligence

AILast updated: 02/28/2026, 11:44:05 UTC

Technical Analysis

CVE-2024-12356 is a critical command injection vulnerability identified in BeyondTrust's Privileged Remote Access (PRA) and Remote Support (RS) products. The root cause is improper neutralization of special elements used in command inputs, classified under CWE-77. This flaw allows an unauthenticated attacker to inject arbitrary commands that are executed with the privileges of a site user, potentially enabling full system compromise. The vulnerability requires no authentication or user interaction, significantly lowering the barrier for exploitation. The CVSS v3.1 base score of 9.8 reflects the vulnerability's critical nature, with network attack vector (AV:N), low attack complexity (AC:L), no privileges required (PR:N), and no user interaction (UI:N). The impact covers confidentiality, integrity, and availability, as attackers can execute arbitrary commands, potentially leading to data theft, system manipulation, or denial of service. Although no public exploits have been reported yet, the severity and ease of exploitation make it a high-priority risk. BeyondTrust products are widely used in enterprise environments for privileged access management and remote support, making this vulnerability particularly dangerous in environments where these tools are trusted and have elevated privileges. The lack of available patches at the time of disclosure necessitates immediate mitigation strategies to reduce exposure.

Potential Impact

The vulnerability poses a severe risk to organizations worldwide, especially those relying on BeyondTrust Remote Support and PRA products for privileged access management. Successful exploitation can lead to unauthorized command execution, allowing attackers to compromise system confidentiality by accessing sensitive data, integrity by altering system configurations or data, and availability by disrupting services. Given the unauthenticated nature of the attack, threat actors can exploit this vulnerability remotely without prior access, increasing the likelihood of widespread attacks. This can facilitate lateral movement within networks, enabling attackers to escalate privileges and compromise additional systems. Critical infrastructure, government agencies, financial institutions, and large enterprises using BeyondTrust solutions are particularly vulnerable. The potential for significant operational disruption and data breaches makes this vulnerability a critical concern for cybersecurity teams globally.

Mitigation Recommendations

1. Immediate network-level controls: Restrict access to BeyondTrust Remote Support and PRA interfaces to trusted IP addresses and networks using firewalls and VPNs. 2. Implement strict network segmentation to isolate systems running BeyondTrust products from general user networks and the internet. 3. Monitor logs and network traffic for unusual command execution patterns or unauthorized access attempts targeting BeyondTrust services. 4. Employ application-layer firewalls or intrusion prevention systems (IPS) capable of detecting command injection attempts. 5. Until patches are released, consider disabling or limiting the use of vulnerable Remote Support features if operationally feasible. 6. Conduct thorough audits of user accounts and permissions associated with BeyondTrust products to minimize privileges and reduce potential attack surface. 7. Prepare for rapid deployment of vendor patches once available by maintaining an updated asset inventory and patch management process. 8. Educate security teams and administrators about the vulnerability and signs of exploitation to enable swift incident response.

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Technical Details

Data Version
5.1
Assigner Short Name
BT
Date Reserved
2024-12-08T18:31:21.494Z
Cvss Version
3.1
State
PUBLISHED

Threat ID: 68f7d9b0247d717aace268ad

Added to database: 10/21/2025, 7:06:24 PM

Last enriched: 2/28/2026, 11:44:05 AM

Last updated: 3/25/2026, 4:39:54 AM

Views: 39

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