Critical SimpleHelp flaw exploited to deploy new stealer malware

Attack Vector: Network

The vulnerable system is bound to the network stack and the set of possible attackers extends beyond the other options listed below, up to and including the entire Internet. Such a vulnerability is often termed “remotely exploitable” and can be thought of as an attack being exploitable at the protocol level one or more network hops away (e.g., across one or more routers).

Attack Complexity: Low

The attacker must take no measurable action to exploit the vulnerability. The attack requires no target-specific circumvention to exploit the vulnerability. An attacker can expect repeatable success against the vulnerable system.

Attack Requirements: Present

The successful attack depends on the presence of specific deployment and execution conditions of the vulnerable system that enable the attack. These include: a race condition must be won to successfully exploit the vulnerability (the successfulness of the attack is conditioned on execution conditions that are not under full control of the attacker, or the attack may need to be launched multiple times against a single target before being successful); the attacker must inject themselves into the logical network path between the target and the resource requested by the victim (e.g. vulnerabilities requiring an on-path attacker).

Privileges Required: None

The attacker is unauthorized prior to attack, and therefore does not require any access to settings or files of the vulnerable system to carry out an attack.

User Interaction: None

The vulnerable system can be exploited without interaction from any human user, other than the attacker.

Vulnerable system confidentiality: High

There is a total loss of confidentiality, resulting in all information within the Vulnerable System being divulged to the attacker. Alternatively, access to only some restricted information is obtained, but the disclosed information presents a direct, serious impact. For example, an attacker steals the administrator's password, or private encryption keys of a web server.

Vulnerable system integrity: High

There is a total loss of integrity, or a complete loss of protection. For example, the attacker is able to modify any/all files protected by the vulnerable system. Alternatively, only some files can be modified, but malicious modification would present a direct, serious consequence to the vulnerable system.

Vulnerable system availability: High

There is a total loss of availability, resulting in the attacker being able to fully deny access to resources in the Vulnerable System; this loss is either sustained (while the attacker continues to deliver the attack) or persistent (the condition persists even after the attack has completed). Alternatively, the attacker has the ability to deny some availability, but the loss of availability presents a direct, serious consequence to the Vulnerable System (e.g., the attacker cannot disrupt existing connections, but can prevent new connections; the attacker can repeatedly exploit a vulnerability that, in each instance of a successful attack, leaks a only small amount of memory, but after repeated exploitation causes a service to become completely unavailable).

Subsequent system confidentiality: High

There is a total loss of confidentiality, resulting in all resources within the Subsequent System being divulged to the attacker. Alternatively, access to only some restricted information is obtained, but the disclosed information presents a direct, serious impact. For example, an attacker steals the administrator's password, or private encryption keys of a web server.

Subsequent system integrity: High

There is a total loss of integrity, or a complete loss of protection. For example, the attacker is able to modify any/all files protected by the Subsequent System. Alternatively, only some files can be modified, but malicious modification would present a direct, serious consequence to the Subsequent System.

Subsequent system availability: High

There is a total loss of availability, resulting in the attacker being able to fully deny access to resources in the Subsequent System; this loss is either sustained (while the attacker continues to deliver the attack) or persistent (the condition persists even after the attack has completed). Alternatively, the attacker has the ability to deny some availability, but the loss of availability presents a direct, serious consequence to the Subsequent System (e.g., the attacker cannot disrupt existing connections, but can prevent new connections; the attacker can repeatedly exploit a vulnerability that, in each instance of a successful attack, leaks a only small amount of memory, but after repeated exploitation causes a service to become completely unavailable).

Definitions: FIRST CVSS v4.0 specification.