ServiceNow has remediated a missing authorization vulnerability that was identified in the ServiceNow AI Platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to extract instance data beyond what was intended, resulting in privilege escalation.
ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.
ServiceNow has remediated an authorization bypass security issue that was identified in the ServiceNow AI Platform. This security issue, if exploited, could enable an unauthenticated user to access data within the ServiceNow AI Platform that the user otherwise would not be entitled to access, potentially enabling further unintended access.
ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.
ServiceNow has remediated a SQL injection vulnerability that was identified in the ServiceNow AI Platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to execute arbitrary SQL statements against the instance's underlying database and gain access to, or modify, instance data beyond what was intended.
ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.
ServiceNow has remediated an improper access control security issue that was identified in the ServiceNow AI Platform. This security issue could enable an unauthenticated user, in certain circumstances, to create, modify, or delete instance data beyond what was intended.
In August 2026, ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.
ServiceNow has remediated an authorization bypass security issue that was identified in the ServiceNow AI Platform. This security issue, if exploited, could enable an authenticated user to access data within the ServiceNow AI Platform that the user otherwise would not be entitled to access, potentially enabling further unintended access.
ServiceNow deployed an update to hosted instances, and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances. We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.
A critical SQL injection vulnerability (CVE-2026-74820) was identified and remediated in the ServiceNow AI Platform. This flaw could allow an unauthenticated attacker to execute arbitrary SQL commands on the underlying database, potentially accessing or modifying data beyond intended permissions. ServiceNow has deployed security updates to hosted instances and provided patches to partners and self-hosted customers. There are no known reports of active exploitation. Customers are advised to apply updates promptly to mitigate risk.
ServiceNow has remediated an improper access control vulnerability that was identified in the ServiceNow AI platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to create or modify instance data beyond what was intended, resulting in privilege escalation.
ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of exploitation against ServiceNow instances.
We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.
A critical code injection vulnerability (CVE-2026-18885) was identified and remediated in the ServiceNow AI Platform. This flaw could allow an unauthenticated attacker to execute arbitrary code and access or modify instance data beyond intended permissions. ServiceNow has deployed security updates to hosted instances and provided patches to partners and self-hosted customers. There are no known reports of active exploitation. Customers are advised to apply updates promptly if not already done.
ServiceNow has remediated a sandbox escape security issue that was identified in the ServiceNow AI Platform. This security issue could allow an unauthenticated user to execute arbitrary code within the ServiceNow AI Platform, potentially leading to more access to the ServiceNow AI Platform than intended.
ServiceNow deployed a security update to hosted instances and ServiceNow provided the update to our partners and self-hosted customers. We are not currently aware of malicious exploitation against ServiceNow instances.
We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.
ServiceNow has addressed a remote code execution vulnerability that was identified in the ServiceNow AI platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to execute code within the ServiceNow platform.
ServiceNow addressed this vulnerability by deploying a security update to hosted instances. Relevant security updates have also been provided to ServiceNow self-hosted customers and partners.
Further, the vulnerability is addressed in the listed patches and family releases, which have been made available to hosted and self-hosted customers, as well as partners. We are not currently aware of exploitation against ServiceNow instances.
We recommend customers promptly apply appropriate updates or upgrade to a patched release if they have not already done so.
ServiceNow has addressed a remote code execution vulnerability that was identified in the ServiceNow AI platform. This vulnerability could enable an unauthenticated user, in certain circumstances, to execute code within the ServiceNow Sandbox.
ServiceNow addressed this vulnerability by deploying a security update to hosted instances. Relevant security updates also have been provided to ServiceNow self-hosted customers and partners. Further, the vulnerability is addressed in the listed patches and hot fixes. While we are not currently aware of exploitation against customer instances, we recommend customers promptly apply appropriate updates or upgrade if they have not already done so.
A vulnerability has been identified in the ServiceNow AI Platform that could enable an unauthenticated user to impersonate another user and perform the operations that the impersonated user is entitled to perform.
ServiceNow has addressed this vulnerability by deploying a relevant security update to hosted instances in October 2025. Security updates have also been provided to ServiceNow self-hosted customers, partners, and hosted customers with unique configurations. Additionally, the vulnerability is addressed in the listed Store App versions. We recommend that customers promptly apply an appropriate security update or upgrade if they have not already done so.
CVE-2025-11449 is a reflected cross-site scripting (XSS) vulnerability in the ServiceNow AI Platform that allows attackers to execute arbitrary code in the browsers of users who click on maliciously crafted links. This vulnerability does not require authentication and can be exploited remotely with low complexity, but requires user interaction. ServiceNow has released security updates and patches to address this issue for both hosted and self-hosted customers. The vulnerability has a medium severity rating with a CVSS score of 5.3. There are no known exploits in the wild at this time. European organizations using ServiceNow AI Platform should promptly apply the provided updates to mitigate risk. Countries with significant ServiceNow adoption and critical infrastructure relying on this platform are at higher risk. The vulnerability impacts confidentiality and integrity by enabling code execution in user browsers, potentially leading to session hijacking or data theft.
CVE-2025-11450 is a reflected cross-site scripting (XSS) vulnerability in the ServiceNow AI Platform that allows attackers to execute arbitrary code in the browsers of users who click on maliciously crafted links. This vulnerability does not require authentication or privileges and can be exploited remotely with low complexity. ServiceNow has released security updates for hosted and self-hosted instances to address this issue. The vulnerability has a CVSS score of 5.3, indicating a medium severity level. Although no known exploits are currently reported in the wild, organizations using the ServiceNow AI Platform should promptly apply patches to mitigate risk. The vulnerability impacts confidentiality and integrity by enabling potential session hijacking or unauthorized actions via the victim’s browser. European organizations relying on ServiceNow, especially in countries with high adoption of IT service management platforms, are at risk. Mitigation involves timely patching, user awareness to avoid clicking suspicious links, and monitoring for unusual activity. Countries with significant ServiceNow market presence and critical infrastructure sectors are most likely affected.
ServiceNow has addressed a Broken Access Control vulnerability that was identified in the ServiceNow AI Platform. This vulnerability could allow a low privileged user to bypass access controls and perform a limited set of actions typically reserved for higher privileged users, potentially leading to unauthorized data modifications. This issue is addressed in the listed patches and family releases, which have been made available to hosted and self-hosted customers, as well as partners.
A vulnerability has been identified in the Now Platform that could result in data being inferred without authorization. Under certain conditional access control list (ACL) configurations, this vulnerability could enable unauthenticated and authenticated users to use range query requests to infer instance data that is not intended to be accessible to them.
To assist customers in enhancing access controls, ServiceNow has introduced additional access control frameworks in Xanadu and Yokohama, such as Query ACLs, Security Data Filters and Deny-Unless ACLs.
Additionally, in May 2025, ServiceNow delivered to customers a security update that is designed to enhance customer ACL configurations.
Customers, please review the KB Articles in the References section.
ServiceNow has addressed an input validation vulnerability that was identified in the Washington DC, Vancouver, and earlier Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. The vulnerability is addressed in the listed patches and hot fixes below, which were released during the June 2024 patching cycle. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.
ServiceNow has addressed an input validation vulnerability that was identified in Vancouver and Washington DC Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. ServiceNow applied an update to hosted instances, and ServiceNow released the update to our partners and self-hosted customers. Listed below are the patches and hot fixes that address the vulnerability. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.